http://www.rollershutters.com.au/ "Keeping you cool, keeping you
warm, keeping you safe"


Client Testimonials.

Hi Bob
Sorry for the slow response, finally found some time this weekend to install.
Install went well, straight forward and easy.
I have attached some photos for you, more than happy for you to use them in your marketing gallery.
Thanks Bob
Geoff and Maryrose Burgess

Port Macquarie
New South Wales 2444


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Hi Bob, sorry we should have responded sooner. yes, the shouter surely did arrive. Very exciting!! Installation went well, and we love the product. Now to save for a few more. The only problem, which ended up not a problem, was the sir and weight of the package, and as the courier didn't give very much notice, my husband was not home to help with getting it off the truck. Thankfully our next door neighbour came to the rescue as I would;t have been able to lift.Not sure how to get around that one as it;s the courier part of the service, not yours, but thanks for great product.
Regards,
Carl and Lyn Provost

Bolton Point
New South Wales 2283


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Hello Bob

The parcel arrived very quickly and in good condition.
I installed the 3 shutters the day after, and it was really easy. We are impressed by your efficiency and the quality of your products.
I will come back to you next month as I need 9 more shutters

Best regards

Jean-Marie

Yamba
New South Wales 2464


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Yeah bob arrived and fitted and all is well... Thank you for a terrific product and a quick turn around time and when my bar is finished I will post a photo
cheers
Damin Speed 

Boambee East
New South Wales 2452

Boambee East
New South Wales 2452


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Hi Bob

Thank you for your email. The roller door arrived safely, installation was easier than expected and everything fit perfectly. We are very happy with the service and product you provided. Attached is the only image I have of the installed door, it was used to separate the play room and kitchen in a child care centre.

Thank you for all your efforts, we look forward to working with you in the future.

Kind Regards

Olga Georgitsis

Kogarah
New South Wales 2217


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Hi Bob
The assembly arrived on the due date.
Following the on line information I had no problems installing the roller shutter and all to the correct size.

Thanks for your help

Colin Grime

Bolwarra
New South Wales 2320


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Hi Bob

Sorry for the late reply email, but I just wanted to let you know everything went well, turned up well packed and exactly what I asked for. I have a couple more windows im thinking of doing, and intend to use your online company next. Thankyou for your professional help and supply of the shutter.

Shane Bradbury

Maryland
New South Wales 2287


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Hi Rob,

Thank you for organising a prompt manufacture and delivery. We installed them and had no issues. All went well. Ill send you some pics when all of the shutters are installed for your web site.

Thanks,

Macens Constructions pty ltd

Hornsby Heights
New South Wales 2077


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Dear Bob,

I installed one of your roller shutters over the large glass sliding door of our bedroom a couple of months ago, and have refrained from commenting until now. Of course it arrived within the week, so was under pressure to fit the unit. As a shift worker, my main aim was to darken the room, and reduce heat and noise for daytime sleeping. It certainly does both! Installation was fairly easy, as I managed to support the bottom of each rail on bricks etc, so that my wife only needed to stop the unit from falling forward. Mine is installed hard up under the eave, which makes for a clean finish with no opportunity for dust/dirt to settle on top of the headbox.

Last week a consultant was at our place quoting for internal shutters for some other windows. He couldn't believe that an online company could produce such a great end product. Will recommend Australian online rollershutters for any external window covering!

Kind regards,

Mark Amey

Wallsend
New South Wales 2287


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Hi Bob,

Thanks for your email, the installation was very straightforward and the instructions on the website were more than straightforward. We are extremely happy with how it all went, how it operates and how it looks.

Thanks again
Paul Barlow

Balgownie
New South Wales 2519


~~~~~~~

Hi Bob,

I am very happy with the roller shutter. Installation was easy and it looks fantastic. I was very impressed that the shutter arrived exactly one week from ordering. If the need arises in the future for any more shutters, I will definitely be back. I also will be recommending you guys to everyone. I have attached 2 pictures of the installed shutter for you to use if you wish.

Have attached photo of roller shutter installed.  Very pleased with end result.

Thanks also for your prompt replies to the emails I sent.

Regards,

Brenton Stait

Wallerawang
New South Wales 2845


~~~~~~~

Hi Bob,

Just replying to your email regarding arrival and installation of roller shutter.  Item received Ok, very well packaged with no damage.  Installation was reasonably straightforward, however I was fortunate to have the assistance of my two sons, licensed electrician and boilermaker.  Made for easy install.

Have attached photo of roller shutter installed.  Very pleased with end result.

Regards.

Allan Costelloe

Warners Bay
New South Wales 2282


~~~~~~~

Roller shutters arrived very promptly and we have finally had the time to get them up. We have use them as doors to convert under a deck into a garage and they look amazing. Came up better then expected have included a picture if you wish to use. Thanks again and will be sure to recommend.

Mitch

Garden Suburb
New South Wales 2289


~~~~~~~

Hi Bob

Roller shutter arrived in perfect condition
Install and adjusting is straight forward
Very good product
Thanks
Wayne

Tumut
New South Wales 2720


~~~~~~~

Gday Bob,

I thank you for the follow up.

The roller shutter arrived safely and stalled with minimum fuss.

However It does seem to catch at one point about 100mm of the floor - I will investigate this once I have some spare time. ( I suspect it maybe an issue with the wall not being square)

Besides this - the shutter runs like a dream.

I would love to share some photo's - please find attached installation pics - i will take some pics of the finished assembly and forward them on Monday.

Advise if they are good enough to be on your website - the wife will be proud to know her bathroom has made its way on to a website.

In any case, it was an absolute pleasure dealing with yourself.

I'm looking forward to working with you in the near future.

Regards

Shanal

Liverpool
New South Wales 2170


~~~~~~~

Hi Bob

The roller shutter arrived wrapped well and well with in your postage time. Installation was simple and quick.

Thank you for an excellent product, I would have no troubles in recommending rollershutters.com.au to any prospective customer.

Regards.

Jason Kearns

Kiama Downs
New South Wales 2533


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Bob,

I'd like to thank you for your help in making me choose the right roller shutter for our local club delivery was well before the date given and installing it was made nice and easy.
Once again thanks

Mark Stone

Bundeena
New South Wales 2230


~~~~~~~

Our Roller shutters arrived safely 7 days after ordering, we were so impressed, and wondered if the installation was going to be as easy as ordering and delivery. We watched the video and read the information provided. Five shutters took approximately 9 hrs to install without a problem or frustrating moments.

We are very pleased with our investment and they look great!

Kathy Hanchard

Narromine
New South Wales 2821


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Bob,

I was very happy with the service and product.

I have installed and all looks good.

Give me a couple of weeks and I will give you a pic and some constructive feedback.

Regards,

Michael Towse

Moss Vale
New South Wales 2577


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Hi Bob,

Thanks for the email it went really well i am so happy with it. It works exactly how i wanted it to.

Regards

John Hampton

Avalon
New South Wales 2107


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Hi Bob

Just letting you know that installation is now complete and everything went very very well. We are very happy with the whole concept and product.

Kind regards Wayne Bradley

Gerroa
New South Wales 2534


~~~~~~~

Bob,

It was reassuring to have Bob from Australian Online Roller Shutters ring to check our order when he noticed a discrepancy.
We were very pleased with the prompt delivery of the roller shutters early in January considering we placed the order just before Christmas.
After watching the installation video online we had no problem installing the manually operated roller shutters.

Regards,

Andrew York

Picton
New South Wales 2571


~~~~~~~

Hi Bob, Yes arrived safely and was simply to install without any problems, thanks again.
Regards

Andy

Bulga
New South Wales 2330


~~~~~~~

Hi Bob,

Roller shutters were installed successfully and with little hassle, your comprehensive website of instructions was easily followed and very detailed.
The roller shutter has made a huge difference to our west facing bedroom of our house to stop heat and sound and light. They do an amazing job.

My only grips would be either the courier or in manufacture one of the guide rails of the shutter was bent at one end(luckily). I managed to bent it back into shape so was no big deal. Also noticed a few marks on the top of head box where aluminium had been dented and had taken some paint off. No big deal as head box is above eye level.
Not sure if this normal but didn't realise until i had unpacked the the shutter and had a closer inspection.

Anyway sorry for the long rant, apart the the issues above am very pleased with the shutter, it seems well made and will definitely order another in the near future as they are very easy to install and order through the website.
Will definitely recommend to family and friends.
See attached some before and after photos.

Regards
Warren Williams

Kings Park
New South Wales 2148


~~~~~~~

Hi Bob,

Roller shutters arrived in as new condition with protective plastic covering.
Installation was fairly simple after following the how to video’s on the website.
Most important was getting shutters level and true vertical for the guides.
It took me a few weekends to finish the task, but all went well, managed to do whole job by myself, except for electrician connection.
Programming of shutters was a breeze with the fully remote RTS motors.
The support from Bob was great, I needed some help with the installation along the way. Bob answered all my questions very promptly.
I was quoted around $2000 – $3000 more to get them fitted by other companies.
Saving that much was worth the effort, they look and operate great, if you are a reasonable handyman with basic tools , do not hesitate to fit yourself.

Roger

Revesby
New South Wales 2212


~~~~~~~

Hi Rob
Please to comment and for you to use it.

The roller shutter arrived quickly, undamaged, ready to go. Very impressed with how quick the order was completed and delivered, including the updates through the process.
Took a little bit of reading the online instructions, but once worked out, the installation was quite easy and quick. (Also noting I was using the shutter basically as a roller door on my cart shed, not over a window.)
The key item being to attach the guides which then holds everything together.
For half the price of a local manufacturer, I am very satisfied with the purchase. Thank you.

Graeme Ferguson

Dubbo
New South Wales 2830


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Hi Bob, thanks for following up.
Yes, we received the wall plates a day or so after our last email.
All the shutters are up and working perfectly , only took about 20-25 mins each to install
We are happy with the product, a little disappointed with the delay between the shutters arriving and wall plates and the lack of notification from the suppliers about delivery dates{which is out of your control}
But , with the savings we made, at least $2000 on the cheapest supply and install quote we had, id say it was well worth it
Would definitely use your company again . infact im pretty sure i will, have a couple of friends who are genuinely interested in me supplying and installing them
Regards
Gary and Kerry

St. Claire
New South Wales 2759


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Good morning Bob,

Shutter arrived in a very timely manner. Packaging was excellent, no chance of damage.
My requested specs provided via your website for the shutter were followed and delivered.
Your product, service and after sales follow up service is extremely professional.
I used the shutter internally as a laundry door. It has made the laundry / hall area look very modern and hides the mountains of washing and ironing .
It has been a very positive experience using your business.
Highly recommend your product and service to anyone.

Regards Lex Barnett

Sylvania
New South Wales 2224


~~~~~~~

Hello Bob,

The shutter arrived well wrapped for the journey and the instructions were clear and concise.

A friend and I fitted the shutter which was battery powered to a brick reveal, it took us just over two hours to fit.

During the installation my friend kept referring to how the battery could not power the shutter and where is it connect to the mains. I advised him to have faith and he was suitably impressed when it began to operate successfully with no attention required to set the limits on the curtains travel.

I am completely satisfied with the product from online information and purchase to delivery and installation.

Regards,

Ted Jarrett

Berry
New South Wales 2535


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Hi Bob,

The shutter was well received thank you very much. I must have missed the confirmation email..
I also found you included the sill. Thankyou!
Love your work!! This is my second shutter, and very pleased with quality you guys deliver.

Thanks again,

Ben

Georges Hall
New South Wales 2198


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Hi Bob,

I am so delighted with the end result that I have to share before and after pictures of my roller shutters with you (see attached). I quickly cast aside my concerns over having white guides rather than black when I erected the shutters... you were right Bob, the white frame looks spectacular!

I was very particular with my measurements and ensuring square mounting surfaces and this paid off as mounting the shutters and programming them went like clockwork. I found that the instructions on your website were extremely comprehensive and with the added ability to readily chat to you about a couple of very minor points, I couldn’t have wished for more.

Everything from ordering, packing, freighting, and quality of the finished products were simply outstanding. Dimensions were spot on! It is a credit to OzRoll that they produce such a brilliant product at very competitive prices. Before I went with Rollershutters, I shopped around with your competitors and would have got little change out of $6000. You did it for $2900!

I will soon be wanting another pair of large shutters to enclose an outdoor kitchen area and will have no hesitation in purchasing again from Rollershutters.
Well done Bob, I take my hat off to you!

Regards
Richard

Catalina
New South Wales 2536


~~~~~~~

Hello,

My rollershutter arrived as promised and I installed it with no problems, all went well.
It's a good product, works very well for the purpose I wanted, which is a sealed storage cupboard.
Thanks delivering the goods!

Cheers, John Sutton.

Tomewin
New South Wales 2484


~~~~~~~

Hi Bob,

A short note to let you know we have finished installing the shutters. They look great and are working perfectly. Whilst I am always worried about dealing with “trades” over the internet, I can honestly say it was a comforting to know that your prompt, personal customer service and support has been the best I have encountered during the last 15 months of renovating. I hope your business continues to grow from strength to strength. I am happy to be a reference for your business should any of your future customers require help in choosing your team.

Congratulations and thank you.

Regards

Tim Brackenreg

Hornsby Heights
New South Wales 2077


~~~~~~~

Hi Bob

Everything from web site, to delivery and quality was absolutely first rate
My complements to you for such a professional outcome

Regards Darren

Newcastle
New South Wales 2230


~~~~~~~

Hi Bob, sorry about the delay in responding... Replacement part went well... I have had quotes from other companies for the same products, and I am so glad I went with your company, not just for the price, but also the product is great, service is great, and after sales communication is also great(unusual for a company after the sale has gone through)... I am happy to recommend you, your product, and your company to anyone.

Cheers, Domenic.

Edensor Park
New South Wales 2176


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Hi Bob

Shutters arrived in perfect condition. To be custom made and delivered to Sydney in a few working days, I'm very happy with that. The Shutters are exactly what I wanted and operate very well. Your online service with it's ease of choosing what I want and the information available for installing and operating, is the best out of all that I looked at.

Only one gripe, two of the four Shutters, the third and fourth on the order, have the same width but slightly different lenght's as per order, but OZROLL had labeled them, Shutter 1 of 2 and 2 of 2 only, if there was any indication of which was which, I missed it. I hoped they had made the first of the same width Shutters as per order, and they did, but it would have been less worrying to have labeled the width and lenght on them rather than find out the hard way.

Thanks for the great service, will definitely purchase more Shutters from you for the rest of the windows, latter.

Kevin Davis

Doonside
New South Wales 2767


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Hi Bob,

The installation was as you had said, very simple. It took my handyman a couple of hours to familiarise himself with the shutters but after he did the first one the rest were a breeze.

I couldn't believe how quick delivery was. I ordered them on the Monday and they were ready to be delivered on the Thursday. Super quick.

I absolutely love them and they look great on the house (attached photos). So much so, my daughter is thinking of getting a couple for her place for winter.

Your service and help (and there were quite a few phone calls) before the actual decision was made to purchase these shutters was absolutely fabulous. If my daughter decides to go ahead and purchase the roller shutters I will certainly be giving you her business. Thank you

Cheers,
Cassandra

Eglinton
New South Wales 2795


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Thanks Bob

I've never recieved an order for anything so fast. And stoked with the quality.

Kind regards

Kris

Terrigal
New South Wales 2260


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Roller shutter arrived safely, just finished installing and all went to plan, thank you very much for everything.

Ted Flapper

Menangle
New South Wales 2568


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Hi Bob

Thanks for the follow up.

The shutters arrived very quickly. Unfortunately there was some damage done to one of the shutters during transit. Something sharp must have penetrated the carton, pierced the top box and dented one of the slats.
Fortunately the hole is on top of the box where it can't be seen and the dent on the slat isn't too visible.

That said, the shutters are very well made. My handyman got them installed in a day and they work very well. The colour matches perfectly with the existing frames and they are hardly noticeable when raised.
As we are on a busy road, the noise reduction is impressive and light is completely blocked out.

My mother is very pleased with the result.

I'll try to get a photo to you as soon as can.

Kind regards

Richard Barouch

Rose Bay
New South Wales 2029


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Great thanks for the info. I'm very Happy with the product, and with the service, has been a pleasure dealing with you.

Thanks again.

Gustavo Piantino

Abbotsbury
New South Wales 2176


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Hi Bob

I was very pleased with how quick my order was processed and delivered in good order. The only difficulty I had with installation was trying to lift shutters 2.6 meters wide on my own was almost impossible .
I solved the problem by hiring a panel lifter ,and could not believe how quick and easy the installation became.
My wife and I are very happy with the product and already we have passed your companies name to 3.of our friends, and we would recommend the self install . Iam sending photo under separate email

Regards

Michael Thomas

St. Marys
New South Wales 2760


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Hi Bob

Everything ran very smooth with delivery and installation. It is the first time we have used your product and it was very simple to install. For your information we actually installed the shutter in a Special Care Kitchen servery to enable the client to secure the kitchen when unattended. They are very impressed with the set up especially with the electric close, normally they are manual so everyone is happy. Thank you and we will definitely be using your product again.

Regards Arthur Imber
Construction Forman
Decentralised Demountables Deniliquin

Deniliquin
New South Wales 2710


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Hi Bob,

Thanks for your follow up email. The roller shutters arrived safely and the installation process was relatively simple. Please find attached a couple of photos of the shutters for inclusion in your album.

Thank you very much for making the process of buying the shutters extremely simple, and for the constant updates. I would certainly recommend your business to my friends and family.

Kind Regards,

Nicholas Copping

North Nowra
New South Wales 2541


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Hello Bob,

The installation was easy, now our room is quieter,cooler and certainly alot darker! We are very happy and will be ordering more shutters to install on some other windows in the new year.

Have a Merry Xmas and a Happy New year.

Kind Regards

Paul Stewart

Allawah
New South Wales 2218


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Hi

Roller shutter arrived undamaged. Installation took about 1.5 hours. No problems fitting it. instructions on website were great. Very happy with it.

Regards

Wayne & Helena Carlton

Tucabia
New South Wales 2460


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Hi Bob,

Just letting you know that we have all 5 shutters up and working. Once we had put the first one up and worked out how to do it ( the online video was great ) the rest were easy. I have attached a photo for you.

Thanks again for a great product.

Jenny

Calliope
New South Wales 2462


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Hi Bob,

The Roller Shutters are excellent!!! They arrived super quick and my husband had them installed in a couple of hours!!!
It was a no fuss transaction. The whole experience was great!
I will ask my Husband to email some photos through and we will be in contact shortly to order another. We now plan to put them on the majority of our windows.

Regards
Parree Cadd

Broken Hill
New South Wales 2880


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Dear Bob,
Thanks for your email, the new rollershutter is great and we are very happy with it. We had a handy-man friend help with the install and it was no problem at all. My husband and the handy man had to hire scaffolding for the install because it was a 2nd storey window so it's a bit hard to photograph, but if I get a chance I can send a picture from the others we've had from you.

Thanks again,
Melanie

Jindabyne
New South Wales 2627


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Hello Bob,

We installed our three electric roller shutters in November and are very happy with the results and the cost.
Along the way, we had to contact you for advice and your response was prompt, friendly and helpful.
We had investigated several other suppliers. One would have taken three months to install (not even electric); one hadn’t even contacted us to give a quote by the time we had ordered and received our shutters from you; and the third wanted to know whether I had a husband before they would even book in to measure and quote! I’m guessing they were the same “hard sell” company referred to in other testimonials.
I was happy to get an instant quote online from you. Our order arrived within a week. The instructions were clear and if we had trusted them and not thought we knew better, all would have gone even more smoothly.
I would suggest potential buyers consider carefully the accessibility of the window before going ahead. Two people need to be able to get in close – gardens, uneven ground and height can be problems.
Those looking at putting the shutters inside the window opening, should consider whether insect screens can be removed once the shutters have been installed – we have 600mm wide double hung windows and so we had to put our shutters on the wall face.
Putting the roller shutters up was pretty straightforward, but we should have had an electrician to give us an estimate of costs and look at any problems before we ordered the shutters, to save thinking time on the job, which we had to pay for. (Where will the cables go, accessibility, location for wall switches.)
We now have efficient heat and light control in our bedroom and better ventilation in the ensuite while maintaining privacy.

All up – a big success

Rae and Ray Wawszkowicz

Maitland
New South Wales 2759


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Thanks Bob. Have received our shutters in a very timely fashion. We have installed them and love them. We are getting a 1st floor extension to our home after christmas and anticipate purchasing shutters for those windows too. That will probably be around June 2011. I was quite surprised at just how much light, noise and heat they actually keep out. Tops.
Till next year

Sonia Burton

St. Clair
New South Wales 2759


~~~~~~~

Hi Bob,

It has been an absolute pleasure dealing with your company. After being frustrated by the roller shutter “cowboys” with their exorbitant prices and dubious installation abilities it was a revelation to realise I could DIY. My house is constructed of aerated concrete which makes mounting awnings tricky and installers I had talked to wanted to use standard concrete anchors to secure the shutter to my house. I had a previous fabric awning on this window which was fastened this way but over time had become loose. I used 14G 150mm batten screws which I ground the heads down to fit through the 10mm holes on the guides, and drilled straight into the surrounding timber window frame. Those shutters are going nowhere now! Only problem I have is that the shutter looks so good the missus wants the whole house done...goodbye weekends!

Pedro

Lambton
New South Wales 2299


~~~~~~~

Hi Bob installation was easy, a fantastic product.

Will order more later on down the track.

Thanks Barry Downton

Scone
New South Wales 2337


~~~~~~~

Hi Bob

Just letting you know that my rollershutter has been successfully installed, looks good and is working well. Thanks very much for the great service and assistance and I will definitely be ordering a few more in the near future

Regards Graeme Schippers.

Jerrabomberra
New South Wales 2619


~~~~~~~

Hi
We were apprehensive about buying the roller shutter door, sight unseen on the internet, however we are very satisfied with the product and the service was 1st class. the measurements were spot on and the door was quite able to be installed by an over 80 gentleman. The delivery was very prompt and Bob was very helpful with his advice. The only thing missing is your logo on the bottom of the door. Thank you once again for your efficient and courteous service.

Regards Richard and Marcia Crichton

Brunswick Heads
New South Wales


~~~~~~~

A quick note to Bob and all the crew at www.rollershutters.com.au

I recently purchased a roller shutter from the company www.rollershutters.com.au and I did this all via the internet. I purchase a lot of my stuff online and I can honestly say that purchasing through these guys was one of the best experiences. They made it easy all the way! I have nothing but praise for the completely professional service that I received from start to finish. The online guides, literature, documents and general advice made the purchasing process very easy. The installation guide was spot on as well so I had no hassles and I completed the install of my shutter within a couple of hours. These guys have made it so easy to save money as well. I saved a substantial amount when purchasing through these guys and I did not have to compromise on quality one bit. Also the manufacture and delivery time to me in Sydney was within 7 days. This was a quarter of the time I was given by another company when they came to my place and gave me the hard sell (and I won't mention how much more expensive they were but if I double what I paid through www.rollershutters.com.au then it would be close!). If you would like to save quite a bit of money, can handle a tape measure and like to have complete control in what you buy then give www.rollershutters.com.au a go.

Best Regards,

Michel Serret

Glenhaven
New South Wales


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These testimonials are from our customers who have bought one of the four varieties from our range of roller shutters.
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cyclonerollershutters.com.au