Client Testimonials Queensland.
Thanks for the new back cover to replace the damage in transit. The installation is now complete, all fixed to the side angles to hold it off the wall as shown in the photo attached.
I am not on Facebook or Google+. The roller shutter blocks the morning sun on the sliding glass door to the balcony and keeps the summer heat out.
Shutters arrived as ordered, installed and operating nicely!
Your service was exactly as advertised and many businesses today could do well to copy your sales and supply service efficiency!
Bob how are you ,
this is a pic of the installed shutter i purchased from you, with a section of side guide as the sill the bottom batten locates in it and is an extra precaution to break in as they cant pull it out .
regards jeff lemon
Installation was a breeze everything fitted perfectly
Looks great to
All good. The install went fine though the closeness of the strap tube to the timber window frame meant a bit of a hack job through the window frame jamb since the spade bit doesn’t like cutting on the edge of a piece of timber!. Working fine and has reduced the external noise which is the reason I bought them.
Have successfully installed all 4 shutters. Following the instructions and online videos made it easier to install, however it really requires 2 people to put them up.
You can quote the following: " The roller shutters arrived in a good time frame and were well protected with the packaging. After reading the instructions and viewing the online videos the shutters were quite easy to put together and install. They are doing a great job of keeping the harsh westerly sun out of the house and making inside the house much cooler. After obtaining quotes from other companies to supply and install almost identical products, I managed to save hundreds of dollars by buying them online and doing the job myself".
I actually saved over $2 400 as they quoted $600 per shutter for installation.
Have attached a photo of the blinds.
The shutter arrived, safe and sound - you pack them well!
Not the easiest of installs, 4 metres up, but it went fine. We put a couple of fixings through the back of the headbox to the wall behind; made it all more secure. The trickiest thing was changing the motor to the other end of the head box (you’re phone advice was helpful), but we accomplished that OK. We are very happy with how it looks and works.
All in all, very pleased that we found your website. I’d be happy to recommend you to anyone.
With best wishes
Thank you for the email, all the parts arrived safe and sound. Thank you for packaging everything so well.
The installation went well, the only issues I had were feeding the wire through the wall (there was a stud exactly where I wanted to feed it through), and lifting it up to position as I was installing it by myself. But I managed, and the window is now up and working very well.
Thank you again for your excellent service and very prompt responses (even after sales), very rare to find in most companies these days.
The roller shutter turned up on time and well packaged.
Installation went smoothly. I downloaded instructions from the website and they were easy to follow.
I will be ordering more in the future.
Roller shutter turned up in perfect condition and installation went in without a hitch. Thankyou for your fast delivery and we are very happy with the unit.
Hi there, received the roller shutters on time and without a scratch. As one window shutter
was quiet large, 3106 wide and 1480 high. I hired a small duck lift, (hand operated). The lift
placed the shutter in position and made the job so much easier, especially with just my wife
and myself doing the fitting. Our home is so much cooler now and the shutters are a great success
and more then we expected.
Will be purchasing more shutters next year.
the shutter has been successfully DIY installed and works exactly as you said it would.
We will certainly be in contact with you for the next ones.
Many thanks and regards,
The delivery of the two shutters was without incident. They arrived undamaged.
After helping with the very first one two years ago then doing the second with the help of my eldest son earlier this year, the latter two smaller shutters were very straight forward. I have included a photo of the large shutter purchased from you earlier this year and the two smaller ones only recently purchased from you. They all work without any problems.
Thank you for your prompt responses and delivery. The on-line directions were a huge help and gave clear unambiguous advice and guidance.
I have no hesitation in recommending you and your company and product.
Again thanks for all your assistance.
I will try to take some photos and email them to you soon.
Thanks for inquiring...
My wife said it is (they all are) "FanBloodytastic"... if that's a word??
Having done 3 previously, this one was a breeze.
Everything turned up intact in a wooden BOX. Had it up in no time at all, although I needed wifey to help lift one end... getting a bit heavy for an old fella on his own to hold above his head and index both ends.
Looks nice, keeps the afternoon heat out of the westerly facing window and gives it a bit more security when we are away.
Top Product and Fantastic service provided by you.
Wifey was thinking of adding more windows (god knows where) so we can put more shutters up!!
Regards and keep well..
Hi Bob, thankyou for your follow up email. I received our roller shutter in good condition
shortly after you advised it had been sent. My wife and myself are retired and in our mid sixties
and my skill base is normal back yard do it yourself stuff. Between us, we now have the blind
fitted to a bathroom window which faces the afternoon sun and are both more then pleased with
its operation, appearance and the reduction of the heat to the bathroom. We purchased one roller
blind to test our ability in fitting it, that being successful, we will now purchase more for our
home. We had quotes from three local outlets for this item, but their prices were very high.
With fitting the item ourselves I estimate we will save in excess of fifty percent of the price
quoted to us locally. Once again, very pleased with your product and will be in touch soon for
Kind regards. George Brown.
Thankyou Bob, all went well, installation wasnt much of a problem, pretty easy, had to scratch my head a little and the wall switch was a little problem the was it was orientated, but the cost of the system compared to couple of the hassles is still worth it.
I would buy from you guys again for sure and would recommend you.
Nafam Technologies Pty Ltd
All my shutters are getting a good battering at the moment due to cyclone Ita but are all holding up well.
So glad I have them will be ordering a few more shortly so I never have to board up any windows again.
Much easier and safer having the shutter.
Thanks again Bob
Unit up and working well. No hassles with the installation. Thanks for the prompt service. Your service is far cheaper and quicker than the so-called experts here in Cairns.
The roller shutters were put up on Saturday by our son and nephew. They look great and work well at keeping the early morning sun out although our main reason for getting them was for protection against storms. I printed out a copy of how to install and the instructions were easy to follow and they were installed without any problems until all was finished and operating, when they realised they had left over bits. Unfortunately they followed the diagram in step 2 and missed putting in the flush fitted tape guide mentioned in step 3. If this small part was illustrated on the assembly diagram in step 2 their job would have been perfect. We haven't taken them down to correct this yet but will after the festive season. The job to install manual roller shutters on 2 windows was completed in less than four hours by two men who had never done it before. Overall, we are absolutely delighted with the shutters and the price was excellent.
Thank you so much.
St Helens Beach
St. Helens Beach
Have managed to do one of the shutters yesterday and did the other one today. The first took a little longer than I thought,the second one only took half the time. We are very happy with them and especially the good service
DAVID and ROSLYN BEDUHN
Yes roller shutter arrived and is now installed,
Thank you to Rob for being very helpful and providing the best Online experience I have ever had. The roller shutter install went As per free video provided online via online roller shutters web site For potential installers, what I did was also used foam on a roll That sticks to the back of the product being bolted to the wall, This helped my install due to the texture of the bricks! The roller shutter works perfect and is made of very high quality Materials. I highly recommend online roller shutters to my friends and family, and I am only to happy to give them a demonstration of how pitch black the room is in the daytime and how much Cooler the room is as well, they have all been amazed at how much the roller shutter makes.
I found online Roller shutters web site via googling roller shutters. I watched the install videos, measuring videos and read all The instructions and thought this is the way to go! Put in your measurements and you get the price right then and there! The best service And excellent product can't wait to do more windows in the Very near future! Love the web site and the other spare parts you also Have available.. This is a one stop shop! Thanks Rob from Online roller shutters for providing me with a perfect product that Has cooled down my grand daughters room and turned daytime Into night time, she now sleeps in!!!
Regards Marlene and Danny Anderson.
Firstly, I must apologise for not getting back to you earlier Bob, because I am ecstatic at the service you provide and the final outcome of the rollershutter. As you are aware, the purpose of this rollershutter on a large bedroom sliding door was to provide me with total blackout for sleeping, as I am a shift worker. The product gives me just that and my bedroom is the darkest it has ever been when fully closed. Great for sleeping during the day. I also have all the ventilation and lighting options I want depending on the position of the rollershutter when being closed.
I really appreciated that you rang me after I placed my order to confirm the details, as you were concerned I may not have left myself enough height to exit the doorway from my bedroom. I am 185cm tall and the doorway works perfectly well. The header box was 18cm and I easily step through the doorway without issue, but I was impressed that you took the time to check with me and offer advice before placing the order.
I am particularly glad that I went with the inside reveal fitting as the rollershutter opens onto an entertainment area and it looks great when down and friends didn’t even notice it on arrival when it was in the up position. The measurements were 100% accurate and it took my son and I just over an hour to fit without previous experience. We went with the hard wired version and the door operates quickly and quietly.
I have enclosed 4 photos showing the inside of the bedroom in each position and the one external photo when closed. I have been a shift worker for 29 years and I am very annoyed at myself for not having installed one of these shutters many years ago. I have been telling all my co-workers what a great product this is!
Finally, the best part of your service is that I have got the exact same roller shutter as I was quoted for by an installation company but for half the quoted price!
Thanks again for your caring service and I hope you have a great Christmas.
(Feel free to use any part of my reply or photos for your website)
All arrived safely thank you installation is so easy can now put them up with my eyes closed.
Will be in touch again soon, as soon as I can afford some more.
As slowly I want to do my whole house.
Good morning Bob,
My apologizes, I just got caught up in my other Projects...
The Wall Plate arrived finally, a couple of misses with the Courier... But, finally I caught up with him, and everything went well, I had completed the installation the day the Shutter arrived, a couple of hours it took, all good, just took my time...
As you may see, and after seeing my Shutter, my neighbour has ordered a couple of Shutters for his Place, the Manual type, and is getting them delivered to my Place, you can guess the rest...
Also, once we have saved our penny’s we will be ordering a couple of more Shutters for our Spare Bedrooms, then our Place will be Storm secure... hopefully...}
So, til then, we “thank you” for all your help and patience...
Everything received and shutters went in no problems at all.
Once again,we are happy with the product.
Thanks for the follow up.
Yes the blind arrived and is installed. This is the second blind we have pruchased off you so this time round it was a bit easier to put up. Not withstanding that, your service and delivery was both times great. Thanks again.
All arrived safety and in good condition.
I have completed mechanical installation, with some lifting assistance due to 2000mm width, without any difficulties.
Took some time for the electrician to turn up but when he finally did it all worked lovely.
Thanks for your email.
All is good, we have installed them and they work fine. I will take a couple of photos and send them to you on Monday.
Dougies Backpackers Resort
Shutters arrived in perfect condition and very quickly.
Installation was also very easy once I had done the first shuttler the second when up in about 20mins.
The online ordering system is also great it good to get a price straight away with out having to wait around.
Will be ordering more shutters soon as slowly we will do our whole home.
Will send up some pics too soon.
Thanks again Bob for all your help.
Thank you very much for all your help. The roller shutters are great. I will definetly use them for my next project.
Hey Bob , we went to the home show in brisbane and had someone from a leading shutter company come out and give us a quote for over $ 5000 . We looked on the internet and found Australian Online Rollershutters and with a bit of research found that they are exactly the same brand, colour, and have the same options with the somfy motors as well and for a fraction of the cost.We saved $3200 for exactly the same shutters. We found them extremly easy to install .Your web site is amazing We got a quote at the click of a button ,it literally took seconds and ordering was even easier
Delivery was very fast, right to the door. And after sales enquires were just a phone call away . Excellent Company We have already recommended your product to many of our friends and neighbours who cant believe the price. There should be more companys like yours We are so impressed we are ordering more for the whole house.
Thanks again Lorretta and Paul Ehmer
Everything went better as I thought. Shutter is working well and doing its Job.
Please find attached a couple of pics of our shutters. We were most impressed with the delivery time and the way in which the shutters were packaged. One week from ordering online to delivery in far north Queensland. A few hiccups while installing but looks great now and we can head south for Christmas knowing that we are protected from any potential cyclones that may arise, as well as being very secure. Thanks so much.
Have a good festive season.
Diane and Graeme Coates
All good just installed yesterday and it looks great . The ease of installation was fantastic and the service and support in the delivery and speed the unit arrived in Mackay was spot on. I would have no hesitation in recommending your products and your company to anyone in the market for these great products.
Thank you for the email.
Yes, the rollershutters arrived safely and have been installed.
They are looking really good and function correctly.
We have been most impressed with the online service, all communication was very fast and efficient. Really happy with the service and product.
Heather and David Michell
Our rollershutter arrived and sat in our garage for at least a week while we worked up the courage to install it ourselves. We needn’t have worried – the install was quite straight forward. We were so excited the first time we pushed the controller and the shutter descended! It looks fantastic and our friends and family are impressed. Photos are attached. These were taken with our mobile phone immediately after installation was finalised. I could get better ones if you need them.
Thanks for making the whole process run very smoothly
Hi Bob, Our rollershutter arrived within 7 days safe and sound. I fitted it in about one hour, without any problems. My electrician took longer to wire it up than I took to fit it. To be fair he only charged me $70 for his work,so all in all we are very happy with the result. Thank you for a very easy and satisfying experience.
all Rollershutters have been installed and are working perfectly. We are very pleased with all our Rollershutters. Attached are a couple of Photos taken after Installation.
I was really happy with the product and ordering etc, all was very easy.
Most happy that when the product turned up it was the right size, not a little bigger or smaller, not something that I had to cut back or modify to fit my application.
It just fitted.
I will definitely use you guys again.
hi bob, yep got the shutter all installed no problems whatsoever even got the limits set without too much hassle. So as far as the installation goes it went smoothly. thankyou for the email. by the way i am very happy with the shutter it looks a million dollars on the house. thankyou very much for the great customer care, if i decide to put some more shutters on in the future i know exactly where to go and who to deal with, thanks again bob. i will endeavour to take some pics for you in the next couple of days and send them through no problems at all.
Bob just a quick note to say your shutters did an outstanding job. we are in Townsville and when cyclone Yasi hit us on wednesday night we had winds for 18 hours gusting around 200 kms for 5 hours during that time. I thought the way the shutters were being belted back and forth during that we would lose them and sustain damage to our home but they hung on and are working perfectly. just wanted to let you know you have a great product.
Regards David Matthews
After purchasing several of your shutters online the service and delivery is always exceptional. I have installed my 3rd shutter from online shutters and you can order and have your shutter delivered before even a local supplier can supply and fit them at a far more expensive price for exactly the same product. These shutters are excellent and with my house being like an oven when I get home from work before it now is a pleasure to come home knowing these shutters make the house so much cooler. I have received nothing but excellent service from online shutters and I have now even got my family ordering them after seeing how good they are and you will not find a better price for such a great product. Whenever people come to my house they always comment on the shutters and I can't recommend them high enough and will always tell them about onlineshutters.
They are the best.
Thankyou for the great service once again as this is my second order with more to come and the service was great as usual. The shutter arrived very quickly and I am now getting quicker at installing them with no hesitation and had it up and running in no time. I cannot speak highly enough of your service and company as it is not often you get this sort of service these days. I have now even got my family and friends interested in purchasing shutters now because of the service, and the price is so much cheaper than buying from anyone else for exactly the same product. Thankyou again and look forward to ordering more in the very near future.
Living in an extremely hot climate and being a shift worker, the prospect
of installing roller shutters was just a matter of time. When
the opportunity came to get a quote to have roller shutters installed we
were excited, however nothing prepared my wife and I for the total investment
of funds this little project was going to cost us through this door
to door company we were speechless to say the least!
After dismissing the over zealous salesman we decided to do some researching ourselves and came across your advertisement on the internet. We liked the set up and the fact you could put the measurements of your windows in and receive the cost straight away. We couldn't believe how much money we would be saving by purchasing through your company (lets just say it was in the vicinity of $7000)!! absolutely huge!!
The site is informative, the how to feature is easy to understand and once I spoke with you we felt at ease and went ahead and purchased 4 roller shutters. we have never looked back.
So Bob, to you and your team, thank you for your prompt, friendly and efficient
service. I installed the roller shutters myself over two days and they look
absolutely fantastic (which keeps my wife happy) and certainly does the
job in keeping out the light, cooling the room and of course having that
security is an added bonus.
We would not hesitate in recommending you and Australian Online Shutters to anyone else.
Cheers and thanks again!
The rollershutter arrived very quickly and I couldn't be more happier. Your communication and site are fantastic and even though I am hopeless at doing anything on the labour side or building side of things this was the most easiest thing to install and now I am looking forward to doing the other windows in the house. I got a few quotes before I found your site and I must admit I was a bit hesitant about ordering because of the big difference in pricing but your site made it look so easy to install and with all the information you have on your site it made it so simple.Now I am looking forward to doing the other windows in my house because it is so simple and there is no other site that where price and advice has made it so easy for me. You will be getting more orders from me in the very near future bob.
Thankyou so much
Just wanted to let you know that I finished installing the roller shutter last weekend and I'm very happy with the end result. Thanks for all of your quick responses to all of my queries. All that is left to do is plug the extra couple of extra holes I made in the guides by accident when I receive the plugs. I will most definitely be buying some more shutters for the rest of the house in the new year. Thanks again.
Just a short note to say thank you for the prompt service in getting our roller shutter order done. The shutters arrived in good condition and are now installed and working well. Before we chose your product we had a good look around at alternatives. Yours was by far the most economic option. Over the next six months we are building a new bedroom onto our house and will be ordering three new shutters from you in due course. They are an excellent product.
North Stradbroke Island
These testimonials are from our customers who have bought
one of the four varieties from our range of roller shutters.