Client Testimonials.
Hi Bob
I was really happy with the product and ordering etc, all was very easy.
Most happy that when the product turned up it was the right size, not a little bigger or smaller, not something that I had to cut back or modify to fit my application.
It just fitted.
I will definitely use you guys again.
Thanks
Glenn
Mossman
Queensland 4873
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Hi Bob,
After some pressure (the wife) I have just finished installing our new Battery Powered Roller Shutters, except for one minor problem they where quite easy to install by my self.
This is an excellent product, they look like they where made to be on our house, add value, security and on those very hot nights you can open the shutters sightly as well as the windows and let the breeze flow through without concern to our safety.
I had shutters installed on our previous house but hadn’t worried on the new one mainly because of cost, this was until I found your on-line web site and when I did the quick price exercise I couldn’t believe the price.
You’re on-line ordering system and your second to none easy going customer service (you treat use like part of the family) before and after purchase is a credit to you and your staff, it’s a shame that not more companies had the same approach to their clients.
Lastly I would like to say that I would have no hesitation in recommending your company and its product to others.
All the best for the future.
Phil Murphy.
Canberra ACT.
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Hi Bob installation was easy, a fantastic product.
Will order more later on down the track.
Thanks Barry Downton
Scone
New South Wales 2337
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Hi Bob
Living in an extremely hot climate and being a shift worker, the prospect of installing ‘roller shutters’ was just a matter of time. When the opportunity came to get a quote to have roller shutters installed we were excited, however nothing prepared my wife and I for the total investment of funds this little project was going to cost us through this ‘door to door’ company … we were speechless to say the least!
After dismissing the over zealous salesman we decided to do some researching ourselves and came across your advertisement on the internet. We liked the set up and the fact you could put the measurements of your windows in and receive the cost straight away. We couldn’t believe how much money we would be saving by purchasing through your company (let’s just say it was in the vicinity of $7000)!! absolutely huge!!
The site is informative, the ‘how to feature’ is easy to understand and once I spoke with you we felt at ease and went ahead and purchased 4 roller shutters…. we have never looked back.
So Bob, to you and your team, thank you for your prompt, friendly and efficient service. I installed the roller shutters myself over two days and they look absolutely fantastic (which keeps my wife happy) and certainly does the job in keeping out the light, cooling the room and of course having that security is an added bonus.
We would not hesitate in recommending you and Australian Online Shutters to anyone else.
Cheers and thanks again!
John Collins
North West Queensland
Mt Isa
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Hi Bob
Just letting you know that my rollershutter has been successfully installed, looks good and is working well. Thanks very much for the great service and assistance and I will definitely be ordering a few more in the near future
Regards Graeme Schippers.
Jerrabomberra New South Wales
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Hi Bob,
The rollers shutter has been received in good order. Many thanks for your
efficient service. This shutter is now being shipped to Fiji for installation
on a house.
regards
Peter Bourke
Fiji
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Hi Bob,
What can I say FANTASTIC! The speed at which RollerShutters.com.au delivered my blinds was astounding. My partner and I put the two front blinds up over the weekend with ease and help from the online tutorials. The “do it yourself factor” price & battery shutters is what attracted me to your product. We are now going to order more blinds for the rest of the house.
Cheers
Tanya Hobbs
Brooklyn Park SA
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Hi
We were apprehensive about buying the roller shutter door, sight unseen
on the internet, however we are very satisfied with the product and the
service was 1st class. the measurements were spot on and the door was quite
able to be installed by an over 80 gentleman. The delivery was very prompt
and Bob was very helpful with his advice. The only thing missing is your
logo on the bottom of the door. Thank you once again for your efficient
and courteous service.
Regards Richard & Marcia Crichton
Brunswick Heads. N.S.W.
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G`day Bob,
We have now had the shutters in for a few weeks now and have found them
to be excellent. The thermal insulating properties of these are magnificent
with a real noticeable difference in the bed rooms as compared to before.
As for the noise reduction it has certainly reduced traffic noise in which
we were particularly wanting.
As we were the first in Tassie to have these fitted from Rollershutters.com
we were extremely happy with the friendly experienced service we received
and no pushy salesmen as compared to other manufactures. Fitting of the
shutters was a breeze, even with in reveal fitting the shutters fitted like
a glove. They were manufactured very accurately to the dimensions provided
which made the fitting very easy. I was impressed with the quality of the
shutters, and workmanship involved in the aluminium box covers, as others
I have seen from different suppliers lacked the nice square clean lines
when assembled.
Pleasure doing business Bob!
Regards J. Jackson
Howrah Tasmania
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A quick note to Bob and all the crew at www.rollershutters.com.au
I recently purchased a roller shutter from the company www.rollershutters.com.au and I did this all via the internet. I purchase a lot of my stuff online and I can honestly say that purchasing through these guys was one of the best experiences. They made it easy all the way! I have nothing but praise for the completely professional service that I received from start to finish. The online guides, literature, documents and general advice made the purchasing process very easy. The installation guide was spot on as well so I had no hassles and I completed the install of my shutter within a couple of hours. These guys have made it so easy to save money as well. I saved a substantial amount when purchasing through these guys and I did not have to compromise on quality one bit. Also the manufacture and delivery time to me in Sydney was within 7 days. This was a quarter of the time I was given by another company when they came to my place and gave me the hard sell (and I won't mention how much more expensive they were but if I double what I paid through www.rollershutters.com.au then it would be close!). If you would like to save quite a bit of money, can handle a tape measure and like to have complete control in what you buy then give www.rollershutters.com.au a go.
Best Regards,
Michel Serret
Glenhaven NSW.
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Hi Bob,
I have had an excellent experience in dealing with Australian Online Roller
Shutters, the initial support you were able to provide in answering all
my questions that I had was fantastic. The products that I purchased were
shipped promptly after payment was received, and the after-sales service
and support remained without any deterioration. I was also extremely impressed
by the cost of goods; they were ALOT cheaper than the original ones purchased
from a different supplier, for the EXACT same product!
Our original roller shutters were installed and supplied by a company doing
door-to-door pressure sales, and stupidly we bought them at a ridiculous
price
Part of the "sales agreement" with that company was to recommend
them to others; however we could never speak of the price! I have not recommended
them to ANYONE, due to their lack of service and support, and general "feel"
of their company.
I have no hesitation in recommending you to EVERYONE! Thanks again Bob,
it has been a pleasure dealing with you and I wouldn't hesitate to recommend
you or your products to anyone.
It is fantastic to be able to either email or speak with you, as you are
very approachable and easy to deal with.
Matt Smith
Fyshwick, ACT, 2609
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Hi Bob,
Thanks again for your time and patience. I have been more than impressed
with your services and don't hesitate recommending you to my friends and
family.
Regards,
Ralph De Luise
Doncaster Victoria 3108
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Bob,
Just wanted to let you know that I finished installing the roller shutter
last weekend and I'm very happy with the end result. Thanks for all of your
quick responses to all of my queries. All that is left to do is plug the
extra couple of extra holes I made in the guides by accident when I receive
the plugs. I will most definitely be buying some more shutters for the rest
of the house in the new year. Thanks again.
Jon Burchell
Mt Louisa Queensland 4814
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Bob,
Just a short note to say thank you for the prompt service in getting our
roller shutter order done. The shutters arrived in good condition and are
now installed and working well. Before we chose your product we had a good
look around at alternatives. Yours was by far the most economic option.
Over the next six months we are building a new bedroom onto our house and
will be ordering three new shutters from you in due course. They are an
excellent product.
Thanks again.
Konrad Beinssen
Amity Point
North Stradbroke Island
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Hi Bob,
Well, we just had the hottest day this year in Perth (38C) and boy did the
new rollershutters work a treat exactly like your site promotes they will.
I had for a long time wondered "how much do these things cost"
and I was very reluctant to call anyone because I hate all that sales crap.
Then one day I was at my local shopping centre and I gave in. They took
my details and then a call to verify then phoned me to verify the appointment
and they wanted to make sure that my wife would be there. So I thought this
is a very efficient company (am I aloud to mention the company XXXXX) So
out they came, salesman arrives and I will admit right on time then the
sales pitch. By the end of it, 1 hour later I felt like I could just about
melt the aluminium and make my own
But then the big moment lets measure the windows. I only had two windows
to measure but the result was rather astounding. I sort of thought about
a few thousand dollars but when it came in at $4700 I thought I wasn't installing
a roller shutter more like a roller door!
Anyway I said that the shopping centre promotion said buy two get one free
so the salesman said OK I will give you 30% off. Then if I put their sign
out the front for I can't remember how many weeks like 6 months or something,
then I would get another big discount I really started to become uneasy.
So when I took exception to his discounts for the two windows and ask him
to leave he rang his head manager who offered further discounts down to
$2600. When I told them I thought their discounted calculation of about
$1500 was more what I thought roller shutters should be worth I got a rather
indigent reply from both the manager on the phone and the salesman and the
meeting ended in mutual disgust.
After I removed the salesman and his samples I though try Goggle and that's
when I realised I was not being unrealistic with my cost estimate and with
a little additional freight to W.A from your factory I was right on the
money. Measured up in accordance with your online video instructions and
had no hesitation in ordering my new rollershutters and paying over the
Internet because of the huge saving. Your Paypal facility is also very convenient.
I would have to admit that paying this rather large amount over the Internet
was a bit scary but the end result has been fantastic. I would also have
to commend you Bob on your prompt replies and helpful hints on any question
ask from, delivery times to installation hints.
O' I forgot to mention that the company that visited me stated that part
of their discount conditions were that we promote their product to family
and friend but were not aloud to tell them the price. Wonder why?
Craig Whiteside
Wanneroo Western Australia
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We had our roller shutters installed and I have to tell you the novelty has still not worn off!! We are the parents of two young children and having travelled a lot recently it has reiterated how much we love and rely on our roller shutters. We found the girls were waking up so early without the roller shutters.
We certainly would have been lost without them during daylight savings, with the sun not going down until 9pm, at least now we can put the roller shutters down and let the girls get to bed at a decent hour.
With the click of a button we have darkness, privacy and safety; I can’t imagine life without them, not to mention the heating and cooling advantages for our pockets and for the environment.
We couldn’t be happier with them.
Shane, Donna, Ava and Phoebe Blumson
Smoky Bay, SA
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Hi, I've had 4 electric roller shutters for 9 years now, Trouble Free. I was impressed, so 2 months ago I bought 2 battery operated roller shutters which were from the same manufacture.The 2 new roller shutters are at the southern end of the house so at night all 6 shutters are closed and with the slow combustion heater on low the house is so much warmer in the morning which is handy when you live in the Adelaide Hills. So I can recommend roller shutters for their thermal properties. The same roller shutters work in reverse in summer and people think we have an air conditioner and they don;t believe it;s just because of the roller shutters but it;s true, they;re great!!
Bob Lamb
Hahndorf South Aust.
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After recent extensions and upgrading were completed to the Ironbank Country Fire Service station, 4 door and window roller shutters were installed.
All installation and electrical works were completed quickly and efficiently by the suppliers with no fuss or inconvenience to our members at an extremely competitive price.
The roller shutters now provide excellent thermal efficiencies and security to the building.
Being located within a high bush fire danger area within the Adelaide Hills, the roller shutters provide further peace of mind to volunteers when absent from the station as they provide additional fire protection for the building.
The electrically operated roller shutters were installed and all have operated perfectly since.
I would have no hesitation in recommending the installation of the roller shutters by Australian Online Roller Shutters to anyone contemplating more security and energy efficiencies for their buildings.
Many thanks again to Australian Online Roller Shutters.
Kind Regards,
Michael Burns
Ironbank CFS.South Aust.
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Hi Bob,
For many years I have wanted to install roller shutters on the house, but the quotations I received from several companies over the years were well in excess of what I could afford. I had given up on the idea completely until I came across your website. That changed everything.
All the roller shutters are now installed and working well and I use them daily. They look very neat indeed from the outside when closed. Already, I am seeing the benefits of the insulation properties through reduced thermostat settings for my heating.
I found the measurement instructions and installation videos easy to follow. Anyone with handyman skills should be able to measure and install the shutters if they follow the instructions closely.
I particularly like the battery operated option as it means the shutters will still work during a power failure (which can be frequent in the Adelaide Hills). It also means that no electrician is needed for installation leading to further savings.
I was also impressed by the fact that yours is the only roller shutter website that I have found that directly addresses the issue of protection from radiant heat during bushfires. This is particularly important for me as I live in a high bushfire risk area. It is comforting to know that the roller shutters have been independently appraised by the CSIRO and are suitable for protecting windows from radiant heat during bushfires.
Steve Charles
Scott Creek, SA
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Hi Bob
The delivery turned up Friday afternoon I even had time to fit the smaller of the three before we called it a day, the next day we had the other two up in three hours so its all good at this end so far.
Thanks very much for the service
Cheers Rob Dawes
Eaton Western Australia 6232
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