http://www.rollershutters.com.au/ "Keeping you cool, keeping you
warm, keeping you safe"





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Client Testimonials.

Hi Bob, We are very happy with the roller shutters that we got from Domestic Rollersutters. They were very easy to install and the installation instructions were very clear to follow. If we ever need to get more Roller Shutters we would have no hesitation in ordering from Australian Online Rollershutters again. We are also recommending them to anyone who is interested in installing Roller Shutters. Thankyou for your services to us. B and M Stankevics

Reynella
South Australia 5161

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Hi Bob, sorry we should have responded sooner. yes, the shouter surely did arrive. Very exciting!! Installation went well, and we love the product. Now to save for a few more. The only problem, which ended up not a problem, was the sir and weight of the package, and as the courier didn't give very much notice, my husband was not home to help with getting it off the truck. Thankfully our next door neighbour came to the rescue as I would;t have been able to lift.Not sure how to get around that one as it;s the courier part of the service, not yours, but thanks for great product.
Regards,
Carl and Lyn Provost

Bolton Point
New South Wales 2283

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Hello Bob

The parcel arrived very quickly and in good condition.
I installed the 3 shutters the day after, and it was really easy. We are impressed by your efficiency and the quality of your products.
I will come back to you next month as I need 9 more shutters

Best regards

Jean-Marie

YAMBA 
NSW 2464

~~~~~~~

Hello Bob,

Installation no problem as all went well.

Will have to get photo at later date as job is in Charlton, so photo not possible until I’m there next.

Regards Rob.

Robert Williams
Williams Joinery and Glass

St.Arnaud
Victoria 3478

~~~~~~~

Hi Bob,

The installation is complete and it went very well. Having a scissor-lift was much better than scaffold and as you might expect, the second one went a lot quicker than the first! I am very happy with the result and they are noticeably quieter than others I have heard. I have already recommended you to some friends. Here is a shot of the completed job.

Thanks,
Jim Wilson.

Glengowrie
SA 5044

~~~~~~~

G'day Bob

The roller door arrived very promptly, even on KI. Installation was very straightforward and the finished installation looks very good. No hesitation in recommending your products to other prospective buyers.

Warm Regards

Chris Molloy
Penneshaw Golf Club

Penneshaw
Kangaroo Island

~~~~~~~

Many thanks Bob

I have to say that I'm very impressed with all aspects of this Order. The online ordering guidelines were clear and user friendly; the confirming phone call with estimate of availability; and being on-site ahead of estimated. Thank you Bob, very impressive indeed!

Regards David

Ormond
Victoria 3204

~~~~~~~

Bob how are you ,
this is a pic of the installed shutter i purchased from you, with a section of side guide as the sill the bottom batten locates in it and is an extra precaution to break in as they cant pull it out .

regards jeff lemon

Cannon Hill
Queensland 4170

~~~~~~~

Hi Bob,
Installation was a breeze everything fitted perfectly
Looks great to
Regards
Sam Batticciotto

El Arish
Queensland 4855

~~~~~~~

Hi Bob,

All good. The install went fine though the closeness of the strap tube to the timber window frame meant a bit of a hack job through the window frame jamb since the spade bit doesn’t like cutting on the edge of a piece of timber!. Working fine and has reduced the external noise which is the reason I bought them.

Kind Regards,

Kevin

Chelmer
QLD, 4068

~~~~~~~

HI Bob
I ordered Shutters twice so far and both time I was so happy. Quick delivery and no problems.
I like to thank you for professional service you provide.
I will definitely order again
Regards Pejo Kovacevic

Bonner
Australian Capital Territory 2914

~~~~~~~

Hi Bob,
Have successfully installed all 4 shutters. Following the instructions and online videos made it easier to install, however it really requires 2 people to put them up.
You can quote the following: " The roller shutters arrived in a good time frame and were well protected with the packaging. After reading the instructions and viewing the online videos the shutters were quite easy to put together and install. They are doing a great job of keeping the harsh westerly sun out of the house and making inside the house much cooler. After obtaining quotes from other companies to supply and install almost identical products, I managed to save hundreds of dollars by buying them online and doing the job myself".

I actually saved over $2 400 as they quoted $600 per shutter for installation.
Have attached a photo of the blinds.
Regards
Steve

Warana
QLD 4575

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Hello Bob,

My roller shutter was received very quickly and has been installed. I am very happy with it. But, upon unpacking the roller shutter, there was a kink in the top of the main housing. This has obviously happened during transport. There was no obvious damage to the outside packaging, as I had the staff who took delivery check it carefully. I was able to bend and push the kink back to only a slight ripple. For the record, the delivery companies here aren't that good. As the head box is hidden from the public (installed internally), it isn't a big issue.

It might be worth mentioning on the website, that when picking left or right hand control, it is from behind the shutter (with the head box away from you). I made a mistake and picked the wrong side. Once again, not a big issue.

Justin

Port Hedland
WA 6721

~~~~~~~

Dear Bob,

The shutter arrived, safe and sound - you pack them well!

Not the easiest of installs, 4 metres up, but it went fine. We put a couple of fixings through the back of the headbox to the wall behind; made it all more secure. The trickiest thing was changing the motor to the other end of the head box (you’re phone advice was helpful), but we accomplished that OK. We are very happy with how it looks and works.

All in all, very pleased that we found your website. I’d be happy to recommend you to anyone.

With best wishes

Steve

Pomona
Queensland 4568

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Hi Bob yes it arrived and works great,took a little to attach the shutter to the drum (was realy heavy)but the rest went great.see attached photo,
Thanks for all your help
Martin

Portland
Victoria 3305

~~~~~~~

Hi Bob,

Shutters were delivered within the week. Very impressed. Installation into timber framed weatherboard was extremely easy. Quality was top notch.

Kind Regards

Daniel

Peterhead
South Australia 5016

~~~~~~~

Yeah bob arrived and fitted and all is well... Thank you for a terrific product and a quick turn around time and when my bar is finished I will post a photo
cheers
Damin Speed 

Boambee East
New South Wales 2452

~~~~~~~

Hi Bob,

As you may know we have progressively been adding the roller shutters to all of our windows. Our initial reason was for fire risk however we have found them to be great all year round to a) keep the heat out/cool in (summer) b) keep the cold out/heat in (winter) c) lessen the sound from neighbours/dogs/storms. It has been surprising how little we need to turn on the air conditioners. Combining use of the shutters with ceiling fans and a sensible approach to closing up the house early on the forecast hot days has meant that our little castle stays comfortable during the day until it is time to open up after sundown. We feel quite secure at night as we can leave our windows and sliding doors open completely all night but the house remains secure by bring the shutters down to a point where no-one can easily get in. It helps too that our home faces the right direction (classic north facing) but everything needs to be looked at in the overall strategy.

The shutters have been easy to install. We discovered the best look was for a partial insert of the shutter header box into the eaves. It is possible to insert the header box to the point where little of its shows but after experimentation with the different looks we felt a 50% reveal gave the best look ie not too plain, not too big.

Best regards

Phil and Felicity Peter

Applecross
Western Australia 6153

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Hi Bob,

Due to renovations I had to replace a roller shutter for a different size so decided this time to do it myself. I liked your website and liked even more the service and very quick delivery of the shutter. I was extremely impressed with the packaging of the shutter also and couldn't be more pleased with the result. I will recommend you and your company at every opportunity.

A very happy customer

Thanks Sue

Rivett
Australian Capital Territory 2611

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Hi Bob

Thank you for your email. The roller door arrived safely, installation was easier than expected and everything fit perfectly. We are very happy with the service and product you provided. Attached is the only image I have of the installed door, it was used to separate the play room and kitchen in a child care centre.

Thank you for all your efforts, we look forward to working with you in the future.

Kind Regards

Olga Georgitsis

Kogarah
NSW 2217

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Hi Bob

It's nice to have someone check how their customers have gone with the install.

I have installed two rollershutters from your company, the first a couple of years ago and the second only recently.
Both installs went very well. None of the difficulties I encountered were due to the product. All the sizes of the delivered product where accurate to the millimeter of the ordered sizes.

My most recent installation was challenging due to the height on the wall. I was able to borrow a safety harness so was able to do the install myself without a scaffold.

On one of the attached photos you can see the older rollershutter in the background. From recollection that installation was flawless.

For the average DIY'er installing a kit rollershutter like the ones you supply is very achievable.

I still have a 3500W x 2100H window that I might be putting a shutter on in the future so you might hear from me again.


Regards
John Quin

Greenwith
South Australia 5125

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Hi Bob

The shutter arrived safely and in good order. The packaging was very good. The roller was exactly as per the dimensions requested. I greatly appreciated the phone instructions you gave on several occasions  which made the “manual” installation relatively easy. I would not hesitate to recommend your company to others.


Regards
Rick Verwoord

Rossmoyne
WA 6148

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Hi Bob,

Thanks for your follow up email. I must commend you for your professional customer service. The two shutters I ordered two weeks prior to Christmas arrived on the 22/12/2014. Both were very well packed.  

Installation was a breeze and the shutters (battery operated) are working perfectly. The only trouble I had was a broken small plastic guide (damaged in transit) however you kindly posted me another on request and that arrived in the mail a few days later.

I shall provide a photo for your records shortly.

Once again, thank you for your service and follow up. This kind of service is lacking these days.

Best Regards.

Bruce

Wheelers Hill
Victoria 3150

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Hi Bob

Just starting the installation on the last 2 I ordered much easier to paint eaves and woodwork before installing shutters the more you install the easier it gets learn all the things that make it easier like getting around window flashings feeding wires down channel the only thing that makes it hard is the hot weather but the back of the house is a hell of a lot cooler with the shutters makes a big difference the delivery time was excellent as usual and a top quality product well worth the investment and time installing them yourself can't believe how much some companies charge to install the same product any handyman can install them be in contact later as I have 2 more to order

Leigh Finn

Whyalla Stuart
South Australia 5608

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Hi Bob,

Shutter arrived promptly.  It was my first attempt at a roller shutter install, so it took me a while to understand exactly what to do, but then the install went smoothly.  It has worked perfectly, my wife loves it, and we are planning a few more on the west side.

Regards

Garry Thorpe

Ngunnawal
ACT 2913

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Hi Bob,

Once again great service and product.

The shutters arrived within the specified delivery period and were simple and easy to install, took about 2 hours to install both.

Regards

Karen and Paul

Craigmore
South Australia 5114

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Hi Bob
The assembly arrived on the due date.
Following the on line information I had no problems installing the roller shutter and all to the correct size.

Thanks for your help

Colin Grime

Bolwarra
New South Wales 2320

~~~~~~~

Hi Bob

Received our order of shutters within a matter of weeks from ordering.  My son who is an electrician fitted them with the help of my husband.  We are very happy with them and will definitely be ordering another couple before long.  My husband rang a few times for information and was always helped quickly and efficiently.  Customer service was excellent as well as a great product.  Was a pleasure to deal with an Australian company. 

Regards

Colin and Shirley Rozman

Hewett
South Australia 5118

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Hi Bob,

Thank you for the email, all the parts arrived safe and sound. Thank you for packaging everything so well.

The installation went well, the only issues I had were feeding the wire through the wall (there was a stud exactly where I wanted to feed it through), and lifting it up to position as I was installing it by myself. But I managed, and the window is now up and working very well. 

Thank you again for your excellent service and very prompt responses (even after sales), very rare to find in most companies these days. 

Thank you. 

Fook

Silkstone
Queensland 4304

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Hi Bob,
The roller shutter turned up on time and well packaged.
Installation went smoothly. I downloaded instructions from the website and they were easy to follow.
I will be ordering more in the future.

Best Regards
Adam Cameron

Mt. Tamborine
Queensland 4272

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Hi Bob,

Thank you very much. Not only was the roller shutter delivered promptly the installation instructions on the website made installation a breeze. It works a treat. We will be ordering a couple more in the new year. Definitely worth a five star rating. 

Regards
Judith Bennett

Northcliffe
Western Australia 6262

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Hi Bob, The installation went great.  This is our 3rd roller shutter from you.  So much quicker and cheaper to install yourself, than waiting 6 weeks for someone else to do at twice the price.  We love the battery operated version as easier to install and we like the fact these will still work in a power failure
Cheers Mark

South Bunbury
Western Australia 6230

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Hi Bob
Roller shutter turned up in perfect condition and installation went in without a hitch. Thankyou for your fast delivery and we are very happy with the unit.
Regards
Sonja

Greenslopes
Queensland 4120

~~~~~~~

Hi there, received the roller shutters on time and without a scratch. As one window shutter was quiet large, 3106 wide and 1480 high. I hired a small duck lift, (hand operated). The lift placed the shutter in position and made the job so much easier, especially with just my wife and myself doing the fitting. Our home is so much cooler now and the shutters are a great success and more then we expected.
Will be purchasing more shutters next year.

Kind regards
George Brown

Kawungan
QLD 4655

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Hi Bob

I couldn’t figure how to post to the comments on this computer.
Anyhow the one man show (me, 66 years young) fitted the 9 roller shutters over 3 weekends, 5 at my home and 4 at my daughters place.
The job went surprisingly easily and they look very good.
The lifting arrangement worked nicely and meant that there was no struggling trying to hold things in position, feed cables and fit screws all at the same time.
The 4 at my daughters place are as per design, the 5 at my place are wired up into the roof rather than down inside the guide track and then down inside the wall cavity.
Regards

John Collins

Virginia
South Australia 5120

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Bob,

the shutter has been successfully DIY installed and works exactly as you said it would.
We will certainly be in contact with you for the next ones.

Many thanks and regards,

Andrew Garton

Jimboomba
Queensland 4280

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Hi Bob,

Yes all went well (see photo attached)! Very quick delivery.

Regards,

Frank

Whyalla
South Australia 5600

~~~~~~~

Hi Bob,

I am very happy with the roller shutter. Installation was easy and it looks fantastic. I was very impressed that the shutter arrived exactly one week from ordering. If the need arises in the future for any more shutters, I will definitely be back. I also will be recommending you guys to everyone. I have attached 2 pictures of the installed shutter for you to use if you wish.

Have attached photo of roller shutter installed.  Very pleased with end result.

Thanks also for your prompt replies to the emails I sent.

Regards,

Brenton Stait

Wallerawang
NSW 2845

~~~~~~~

Hi Bob,

Just replying to your email regarding arrival and installation of roller shutter.  Item received Ok, very well packaged with no damage.  Installation was reasonably straightforward, however I was fortunate to have the assistance of my two sons, licensed electrician and boilermaker.  Made for easy install.

Have attached photo of roller shutter installed.  Very pleased with end result.

Regards.

Allan Costelloe

WARNERS BAY
NSW 2282

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Hi Bob,

Thanks for inquiring...

My wife said it is (they all are)  "FanBloodytastic"... if that's a word?? 

Having done 3 previously, this one was a breeze.  

Everything turned up intact in a wooden BOX.  Had it up in no time at all, although I needed wifey to help lift one end... getting a bit heavy for an old fella on his own to hold above his head and index both ends.

Looks nice, keeps the afternoon heat out of the westerly facing window and gives it a bit more security when we are away.

Top Product and Fantastic service provided by you.

Wifey was thinking of adding more windows (god knows where) so we can put more shutters up!!

Regards and keep well..

Hellmuth.

Molendinar
Queensland 4214

~~~~~~~

Hello Bob,
I must apologise for my failure to let you know the roller shutter arrived in double quick time which is a credit to your company.
Apart from a couple of minor hiccups which, with thought, I managed to overcome (an excellent learning curve!) .
When finances are readily available I will be purchasing more shutters and hopefully to finally install a bay window but not till I feel competent to complete the task. Previously had one professionally installed and was not pleased with the results (price and workmanship).
Thank you and I look forward to further dealings with your company.
Kind regards,
Ian Foster

West Lamington
Kalgoorlie WA 6430

~~~~~~~

All arrived safety, they were quite easy to install and I wired them into my cbus system / relays and all worked well. I did need to reposition the slate locking system to stop the slates from being able to be lifted up as they were to high and i noticed the motor/wire metal guard plate was missing on the largest shutter, I assume this was cause it didn't fit between the end of the shutter and the box housing in manufacturing , but I made sure there was no possible way the wire could get caught with the shutter by the way I installed wiring. All and all very happy with the shutters.
Paul Hardwick

Reynella East
South Australia 5161

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Hi Bob, thankyou for your follow up email. I received our roller shutter in good condition shortly after you advised it had been sent. My wife and myself are retired and in our mid sixties and my skill base is normal back yard do it yourself stuff. Between us, we now have the blind fitted to a bathroom window which faces the afternoon sun and are both more then pleased with its operation, appearance and the reduction of the heat to the bathroom. We purchased one roller blind to test our ability in fitting it, that being successful, we will now purchase more for our home. We had quotes from three local outlets for this item, but their prices were very high. With fitting the item ourselves I estimate we will save in excess of fifty percent of the price quoted to us locally. Once again, very pleased with your product and will be in touch soon for another order.
Kind regards. George Brown.

Kawungan
Queensland 4655

~~~~~~~

Hi Bob
The shutters are great.
The replacement part fitted OK thank you , we are so pleased with then ,We have 8 more windows to do is there better way or deal if doing them all together.
Cheers Michael Stebbings

Longford
Tasmania 7301

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Hi Bob,

Thanks for the follow-up.

The shutters arrived fine and quickly.

I have successfully installed one of them, works a treat and am very happy with it. Next one should go up quicker, took a while to figure out how to do in-reveal cable run in double brick wall.

Will then look for solutions for rest of windows in house.

Cheers,
Kalevi.

Hilton
Western Australia 6163

~~~~~~~

Hello Bob,

Roller shutters arrived intact.

The blinds where very easy to install, and they look pretty good.
We’ve installed them on bedroom windows and WOW – how dark is the room when they are closed. (going to be great in summer).

Thank you
Peter and Vanessa Kelly

Geraldton
WA 6530

~~~~~~~

Hi Bob


Just a quick note to reply to your email. Thanks for the follow up. The rollershutter arrived with no damage thanks to the way it was packed and crated. Installation went O/K and the wife is very happy with the color which suited the color of our kitchen.
We are so impressed that I am about to order another one.
Many thanks
Regards
Graeme Dayman

Merredin
Western Australia 6415

~~~~~~~

Hi Bob,


Everything went through as planned. The courier was so helpful, even though I miss the delivery on the first attempt but when I requested for the second delivery (as I don't have a trailer to load the shutter) they were so kind to grant it. With the installation, I never thought it was just as easy as following the instructions on your webpage. Now I can enjoy longer sleep during daytime as well as night time.

Thank you.

Kind regards,

Rey

Mt. Tarcoola
Geraldton 6530

~~~~~~~

Hi Bob,

The shutter arrived in good time and condition. When specifying the size, I provided an exact measurement for the opening as it was a reveal fitting.
It had been my expectation that a fitting clearance would be applied in manufacture but instead the shutter was made to that size. Fortunately I was fitting in a plaster lined situation and was able to make suitable adjustment. I would suggest that it should be detailed in your measuring instructions to allow a 2mm tolerance for installation, particularly for brickwork reveal applications.

Now that I am aware of how you set your manufacture, I will make my own allowance and will have no problem with ordering shutters from your company again.

Regards

Ian

East Doncaster
Victoria 3109

~~~~~~~

Thankyou Bob, all went well, installation wasnt much of a problem, pretty easy, had to scratch my head a little and the wall switch was a little problem the was it was orientated, but the cost of the system compared to couple of the hassles is still worth it.

I would buy from you guys again for sure and would recommend you.

Regards

Ken Naran


Nafam Technologies Pty Ltd

Graceville
Queensland 4069

~~~~~~~

Hi Bob
We received the unit last Friday, and Tony has install it with no problems.
Thankyou for your quick turnaround with our order.
Your company has great customer service.
Regards

Jan Simpson

Gowanbrae
VIC 3043

~~~~~~~

Hi bob yes have recieved the shutters it was as usual fast delivery. Will be ordering again soon all shutters are up and looking great I think they are generating more sales for you soon Thanks. Yvonne

Port Pirie
South Australia 5540

~~~~~~~

Hi Bob.

Roller shutters arrived and installed no problems. I actually couldn't believe how easy it was to install. From unpacking to fully installed was less than an hour.

Great product. Will definitely recommend.

Thanks


Michael Boonzaayer

Elizabeth South
SA 5112

~~~~~~~

Hi Bob,


Roller shutters went in a treat. Very easy to instal with only a little help to support shutter in position by a second person. Controllers are very easy to instal and operate. Colour match was spot on for our existing shutters which were classic cream and the cream ones you supplied were exact. I will take some photos and forward to you in coming days.
Cheers Boyd

Boyd Colgan
President
Pinjarra Cricket Club Inc.

Coolup
Western Australia 6214

~~~~~~~

Hi Bob,
We live in Jandakot Western Australia which is not only the coldest suburb in the metro area but is also near the busiest airport in Australia! Because of the cold and airplane noise, we were looking at double glazing for our windows but the cost of these were staggering to say the least! Then a friend suggested roller shutters, and from you the were less than one quarter the price of double glazing. We bought only one shutter to try to ensure the quality and ease of fitment. As you are probably aware, it was only a couple of days before we ordered nine more. They are so easy to install both in the reveal and on the wall and the quality is great too! We have a mixture of both because we covered some doors and awning windows as well as sliding windows. The switches which control the shutters are also pleasant to look at. The house is now warmer in the winter and quieter thanks to you and you shutters. There is another benefit of your shutters. We already have heavy curtains to block the light, cold and sound, but it all (especially the light!) creeps in! The shutters have transformed my bedroom into complete darkness! I am sleeping better and can't wait till summer to see how late I can sleep and how cool the house will be.
Thank you Roller Shutters.com.au you have definitely Improved our lifestyle.

Rod

Jandakot
Western Australia 6164

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Roller shutters arrived very promptly and we have finally had the time to get them up. We have use them as doors to convert under a deck into a garage and they look amazing. Came up better then expected have included a picture if you wish to use. Thanks again and will be sure to recommend.

Mitch

Garden Suburb
New South Wales 2289

~~~~~~~

Hi Bob

Sorry for delay of this email.
I'm very happy about adventure with roller shutters.
Very happy with delivery ( 5 days from order to delivery to my place) and price too . I'm recommending you to all my friends and I'm going to put the sign front of my house with your website with your permission.
As this is new suburb hopefully you will get more business from Crace ACT.

Thanks again

Regards Pejo

Crace
Australian Capital Territory 2911

~~~~~~~

Hi Bob

Sorry for the late reply email, but I just wanted to let you know everything went well, turned up well packed and exactly what I asked for. I have a couple more windows im thinking of doing, and intend to use your online company next. Thankyou for your professional help and supply of the shutter.

Shane Bradbury

Maryland
New South Wales 2287

~~~~~~~

Hi Rob,

Thank you for organising a prompt manufacture and delivery. We installed them and had no issues. All went well. Ill send you some pics when all of the shutters are installed for your web site.

Thanks,

Macens Constructions pty ltd

Hornsby Heights
New South Wales 2077

~~~~~~~

Dear Bob,

I installed one of your roller shutters over the large glass sliding door of our bedroom a couple of months ago, and have refrained from commenting until now. Of course it arrived within the week, so was under pressure to fit the unit. As a shift worker, my main aim was to darken the room, and reduce heat and noise for daytime sleeping. It certainly does both! Installation was fairly easy, as I managed to support the bottom of each rail on bricks etc, so that my wife only needed to stop the unit from falling forward. Mine is installed hard up under the eave, which makes for a clean finish with no opportunity for dust/dirt to settle on top of the headbox.

Last week a consultant was at our place quoting for internal shutters for some other windows. He couldn't believe that an online company could produce such a great end product. Will recommend Australian online rollershutters for any external window covering!

Kind regards,

Mark Amey

Wallsend
New South Wales 2287

~~~~~~~

Hi Bob,

Thanks for your email, the installation was very straightforward and the instructions on the website were more than straightforward. We are extremely happy with how it all went, how it operates and how it looks.

Thanks again
Paul Barlow

Balgownie
New South Wales 2519

~~~~~~~

Bob,

The delivery of the two shutters was without incident. They arrived undamaged.
After helping with the very first one two years ago then doing the second with the help of my eldest son earlier this year, the latter two smaller shutters were very straight forward. I have included a photo of the large shutter purchased from you earlier this year and the two smaller ones only recently purchased from you. They all work without any problems.

Thank you for your prompt responses and delivery. The on-line directions were a huge help and gave clear unambiguous advice and guidance.

I have no hesitation in recommending you and your company and product.

Again thanks for all your assistance.

I will try to take some photos and email them to you soon.

Regards

John Willett

Cairns
QLD 4868

~~~~~~~

Dear Bob,

Thank you for your email.
The roller shutters arrived safely a while ago, my husband did the "mechanical" installation and we had to wait a couple of weeks for an electrician to do the electrical job.
All completed last weekend and it looks great.
The shutters work very well, not noisy at all and the windows look really nice. These were for the kids' bedrooms and they are very happy with the new additions.

Thank you very much.

I will try to take some photos and email them to you soon.

Regards,
Camelia

Landsdale
Western Australia 6065

~~~~~~~

Hi Bob

Roller shutter arrived in perfect condition
Install and adjusting is straight forward
Very good product
Thanks
Wayne

Tumut
New South Wales 2720

~~~~~~~

Gday Bob,

I thank you for the follow up.

The roller shutter arrived safely and stalled with minimum fuss.

However It does seem to catch at one point about 100mm of the floor - I will investigate this once I have some spare time. ( I suspect it maybe an issue with the wall not being square)

Besides this - the shutter runs like a dream.

I would love to share some photo's - please find attached installation pics - i will take some pics of the finished assembly and forward them on Monday.

Advise if they are good enough to be on your website - the wife will be proud to know her bathroom has made its way on to a website.

In any case, it was an absolute pleasure dealing with yourself.

I'm looking forward to working with you in the near future.

Regards

Shanal

Liverpool
New South Wales 2170

~~~~~~~

Hi Bob

Your shutters arrived very soon after we placed our order and your personal and prompt service was very much appreciated. The shutters were very easy to install and they look great and work beautifully. We fitted the shutters to large windows on the top floor of our beach front house and I was concerned that they might rattle during strong winds. We are currently experiencing a storm with strong winds and there is no rattling and very little movement.

Regards,

We are very pleased with our purchase.

Thank you

Kerry

Warnbro
Western Australia 6169

~~~~~~~

Hi Bob,

All went well with the installation, very impressed with the shutters, the motor is very quiet, I wouldn't hesitate to order again if I ever need any more shutters.
One suggestion, we have protruding window frames and no sill so we ordered the angles for the sides and the sill angle. We ordered the sill angle is as per the instructions with the angle flat side up, as we also have side angles if the sill was flipped upside down and an extra 24mm to the side rails, all the angles would have been the faced same way around the window and would be slightly neater. No biggie but if I was ordering again thats what I would do.

Regards,


Kim Heaver

Helena Valley
Western Australia 6056

~~~~~~~

Hi Bob

The roller shutter arrived wrapped well and well with in your postage time. Installation was simple and quick.

Thank you for an excellent product, I would have no troubles in recommending rollershutters.com.au to any prospective customer.

Regards.

Jason Kearns

Kiama Downs
New South Wales 2533

~~~~~~~

Hi Bob,

We have finished installing our roller shutters and are extremely happy with both the service from you and the end product.

Our orders were made,transported and delivered in, I can only say, super quick time.

Instructions on your web site, and couple of phone calls to yourself, made this an easy project for us to undertake. We saved ourselves around $1000.00 by self installation and know we have excellent shutters.

The shutters look good, they are great if you want filtered light or to block out all together.

From a security point of view, we feel shutters give us added protection from the ever growing home invasion problem.

I have attached a few photographs and would be happy to recommend Australian Online Rollershutters.

Gosnells
Western Australia 6110

~~~~~~~

Hello Bob, Yes all well, installed, works, looks good, yes we are pleased with the results, will get another in due course.
Thanks Ernie Summerfield

Glenora
Tasmania 7140

~~~~~~~

Bob,

I'd like to thank you for your help in making me choose the right roller shutter for our local club delivery was well before the date given and installing it was made nice and easy.
Once again thanks

Mark Stone

Bundeena
New South Wales 2230

~~~~~~~

Thanks Bob

All my shutters are getting a good battering at the moment due to cyclone Ita but are all holding up well.

So glad I have them will be ordering a few more shortly so I never have to board up any windows again.

Much easier and safer having the shutter.

Thanks again Bob

Michael

Brinsmead
Queensland 4870

~~~~~~~

Hello Bob,

Thanks for giving me the opportunity to reply.
The roller shutter arrived well packaged in a wooden crate last week, and was up and running that weekend.
Although it is battery operated there is no power outlet in the area for recharging. Fortunately the previous two I fitted a couple of years ago have the identical battery operation, so all I need do is exchange batteries every two or three weeks.
DON'T DO WHAT I DID:
As the shutter was to be fitted to a timber frame, it wasn't critical where I drilled the mounting holes in the runners, so the night before fitting I thought I'd save a bit of time by pre-drilling the holes. Three holes: One hole in the centre and two holes at the ends - 45mm in from each end. T'was only when I started the assembly next day that I realised the top hole was blocked by the inserted tongue of the top box. Now I have two 10mm holes that stare at me every time I pass by. (70mm would have been fine).
At least the thing works as it should, so we can look forward to a winter in Tasmania a little warmer without condensation.
Regards,
Eric.
P.S. It was refreshing to speak to someone who obviously believes in his product.

St. Helens
Tasmania 7216

~~~~~~~

Hi Bob

Roller blind arrived Friday afternoon just 5 days from ordering it, fantastic! installed it on Saturday nice and easy job.
Thank you!

Cheers


Kent Lindstrom

Stirling
South Australia 5152

~~~~~~~

Our Roller shutters arrived safely 7 days after ordering, we were so impressed, and wondered if the installation was going to be as easy as ordering and delivery. We watched the video and read the information provided. Five shutters took approximately 9 hrs to install without a problem or frustrating moments.

We are very pleased with our investment and they look great!

Kathy Hanchard

Narromine
New South Wales 2821

~~~~~~~

Bob,

I was very happy with the service and product.

I have installed and all looks good.

Give me a couple of weeks and I will give you a pic and some constructive feedback.

Regards,

Michael Towse

Moss Vale
NSW 2577

~~~~~~~

Hi Bob,

So far I have purchased four roller shutters and intend on eventually doing the whole house.On average, delivery was within 7 days from time of purchase, which is very quick considering I live in WA.
You have provided such an easy to use and efficient service which is very hard to find these days, and the fact that it’s an auzzie product is very reassuring.
Installing the roller shutters was simple, and I’d rather do them myself than to have an apprentice install them only to have to clean up after them and fix their mess. I have and will definitely pass on your service to friends and family.

Thanks again.

Daniel Gaglia

Aubin Grove
Western Australia 6164

~~~~~~~

Hi Bob,
Just replying to your email. roller shutter arrived safely, and installation went well. I made a small hole in the top of the box for the controller wire to go through, this was an easier install as the cable could then be just dropped down the wall rather than drilling through the concrete. Very impressed with the unit. Thanks 
Sam

Sheidow park
South Australia 5158

~~~~~~~

Hi Bob,

Thanks for the email it went really well i am so happy with it. It works exactly how i wanted it to.

Regards

John Hampton

Avalon
New South Wales 2107

~~~~~~~

Hi Bob,

Yes, thank you they arrived and look great.
The roller shutters look fantastic and keep the light and heat out for my husband on night shift plus adds value to our property while providing security. We're very happy with the price, quality and customer service we received plus how quick they arrived. We've recommended Australian Online Rollershutters to all our family and friends across Australia.

Jessica

South Kalgoorlie
Western Australia 6430

~~~~~~~

Hi Bob

Your roller shutter has been installed over weekend and works OK.
The job took longer than anticipated as I did not make provision for clearance for in-reveal installation. Somehow I thought that you will take care of it. I just went over measuring instructions on your site and there it was to deduct 1 mm from the width. Well with the help of angle grinder I made it fit and I am happy. Next time I will know but for your future clients maybe make it stand out little bit more.
Regards
Janusz

Yangebup
Western Australia 6164

~~~~~~~

Hey Bob,

Shutters came safely and promptly thank you! ;)

The driver even called me to tell me where he left them as I was not home.

They are up and installed and the sparky wired them in for me just a couple of days ago.

Again, like the old ones I got from you, they are fantastic. Look great, 90% sound proofing, 98% light blocking and they keep the rooms far cooler than any blinds/draps.

Thanks again fdor a great product, I look forward to buying more from you when I need them ;)

Leon Hewitt

Duncraig
WA 6023

~~~~~~~

Bob,

Unit up and working well. No hassles with the installation. Thanks for the prompt service. Your service is far cheaper and quicker than the so-called experts here in Cairns.

Again thanks.

Regards

John Willett

Bayview Heights
Queensland 4868

~~~~~~~

Hello Bob,

Thank you very much for the roller shutter.
I am really happy with the quality and the finish of the shutter. Everything is neat and tidy and the colour matches my house.

Also, everything was properly packed and secured for transport. Thumbs up for the courier service as well as they were very easy to deal with.

As a cabinet maker and carpenter by trade I had no problem with the installation but even less experienced people shouldn’t have any issues with it. All the instructions are on your website and if you follow them step by step you’ll be fine.

Thank you again for your help and business and as soon as I have the money together I’ll order more shutters to complete the front of my house.

Thank you very much.

Kind regards
Andy Gutjahr

Thornlie
Western Australia 6108

~~~~~~~

Hi Bob

Just letting you know that installation is now complete and everything went very very well. We are very happy with the whole concept and product.

Kind regards Wayne Bradley

Gerroa
New South Wales 2534

~~~~~~~

Hi Bob,

Thankyou for your prompt service. Our shutter for daughters bedroom upstairs arrived on time and in excellent condition.
Very happy with the quality of your product.
Husband installed it (he is a qualified electrician) without any issues.
Daughter very happy that her room is darker, cooler and quieter now!
We would not hesitate the recommend your company to family, friends or anyone!
Thankyou,
Regards, Julie.

Largs North
South Australia 5016

~~~~~~~

Bob,

It was reassuring to have Bob from Australian Online Roller Shutters ring to check our order when he noticed a discrepancy.
We were very pleased with the prompt delivery of the roller shutters early in January considering we placed the order just before Christmas.
After watching the installation video online we had no problem installing the manually operated roller shutters.

Regards,

Andrew York

Picton
NSW 2571

~~~~~~~

Hey Bob,

Simple install and looking great, the installation video was extremely helpful. Cut down on radiant heat as well as noise by about 40% immediately.
I will be ordering a few more shutters soon to complete the rest of the windows, no doubt I'll have them installed even quicker.

Thanks for your fast delivery and support when needed..!

Rgds,

Pete

Waikiki
Western Australia 6169

~~~~~~~

Hi Bob, Yes arrived safely and was simply to install without any problems, thanks again.
Regards

Andy

Bulga
NSW 2330

~~~~~~~

Hi Bob, Just installed the shutters today, but it's not ready yet for photos, it will be a few weeks yet, but I will certainly forward to you, one thing I picked up on, I had to remove the end at the motor and make an exit point for the electrical cable, not a difficult task for a tradesman but I would think difficult for the average self installer.
Regards

John

Northgate
South Australia 5063

~~~~~~~

Hi Bob

It worked like a charm!! Easy to install and good instructions. We love them, and the effect it have on reducing the heat is amazing. Bonus - it looks good as well.

Kind regards
Theunis

Rockinham
Western Australia 6169

~~~~~~~

Bob,

The installation went very well for my first one (slow) they are very quiet and the limits are accurate.
I will be ordering 2 more today.

Evan Williams on behalf of Rita (my mum)

Nicholls
Australian Capital Territory 2913

~~~~~~~

Hi Bob,

Roller shutters were installed successfully and with little hassle, your comprehensive website of instructions was easily followed and very detailed.
The roller shutter has made a huge difference to our west facing bedroom of our house to stop heat and sound and light. They do an amazing job.

My only grips would be either the courier or in manufacture one of the guide rails of the shutter was bent at one end(luckily). I managed to bent it back into shape so was no big deal. Also noticed a few marks on the top of head box where aluminium had been dented and had taken some paint off. No big deal as head box is above eye level.
Not sure if this normal but didn't realise until i had unpacked the the shutter and had a closer inspection.

Anyway sorry for the long rant, apart the the issues above am very pleased with the shutter, it seems well made and will definitely order another in the near future as they are very easy to install and order through the website.
Will definitely recommend to family and friends.
See attached some before and after photos.

Regards
Warren Williams

Kings Park
New South Wales 2148

~~~~~~~

Hi Bob,

All went well with the install, and I am very happy with the end result! Certainly have referred friends and family, and will be doing more windows at my house as budget permits.

Certainly gets easier the more you do! Only suggestion to add is details of drilling the control cable for the IR install, we worked it out, but your ideas would be great!

Looking forward to more business

Justin Brennan

Wellard
WA 6170

~~~~~~~

The roller shutters were put up on Saturday by our son and nephew. They look great and work well at keeping the early morning sun out although our main reason for getting them was for protection against storms. I printed out a copy of how to install and the instructions were easy to follow and they were installed without any problems until all was finished and operating, when they realised they had left over bits. Unfortunately they followed the diagram in step 2 and missed putting in the flush fitted tape guide mentioned in step 3. If this small part was illustrated on the assembly diagram in step 2 their job would have been perfect. We haven't taken them down to correct this yet but will after the festive season. The job to install manual roller shutters on 2 windows was completed in less than four hours by two men who had never done it before. Overall, we are absolutely delighted with the shutters and the price was excellent.

Thank you so much.

Rita Johnston

St Helens Beach
Queensland 4798

~~~~~~~

Have managed to do one of the shutters yesterday and did the other one today. The first took a little longer than I thought,the second one only took half the time. We are very happy with them and especially the good service

DAVID and ROSLYN BEDUHN

Brassall
Queensland 4305

~~~~~~~

Hi Bob

Just to let you know that all has gone well ~ installed and very happy with the result.

Delivery ~ very smooth and impressed that the courier went out of their way to ensure that I was home etc.

Installation ~ all good. Instructions excellent. However, you may like to add to the instructions that after measuring etc but prior to fixing we found it very useful to

(a) Place tracks in position (loosely fitted) and ensure with spirit level across the top that location was correct, and,
(b) It was also worth checking width measurements at the top and bottom of tracks to just make sure all was square. I am sure that this made life easy when lifting the shutters into position.

Thanks for all your help and best wishes for future business

Kind regards

Malcolm Gray

Goolwa South 5214
South Australian

~~~~~~~

Yes roller shutter arrived and is now installed,

Thank you to Rob for being very helpful and providing the best Online experience I have ever had. The roller shutter install went As per free video provided online via online roller shutters web site For potential installers, what I did was also used foam on a roll That sticks to the back of the product being bolted to the wall, This helped my install due to the texture of the bricks! The roller shutter works perfect and is made of very high quality Materials. I highly recommend online roller shutters to my friends and family, and I am only to happy to give them a demonstration of how pitch black the room is in the daytime and how much Cooler the room is as well, they have all been amazed at how much the roller shutter makes.

I found online Roller shutters web site via googling roller shutters. I watched the install videos, measuring videos and read all The instructions and thought this is the way to go! Put in your measurements and you get the price right then and there! The best service And excellent product can't wait to do more windows in the Very near future! Love the web site and the other spare parts you also Have available.. This is a one stop shop! Thanks Rob from Online roller shutters for providing me with a perfect product that Has cooled down my grand daughters room and turned daytime Into night time, she now sleeps in!!!

Regards Marlene and Danny Anderson.

Taigum
QLD 4018

~~~~~~~

Firstly, I must apologise for not getting back to you earlier Bob, because I am ecstatic at the service you provide and the final outcome of the rollershutter. As you are aware, the purpose of this rollershutter on a large bedroom sliding door was to provide me with total blackout for sleeping, as I am a shift worker. The product gives me just that and my bedroom is the darkest it has ever been when fully closed. Great for sleeping during the day. I also have all the ventilation and lighting options I want depending on the position of the rollershutter when being closed.

I really appreciated that you rang me after I placed my order to confirm the details, as you were concerned I may not have left myself enough height to exit the doorway from my bedroom. I am 185cm tall and the doorway works perfectly well. The header box was 18cm and I easily step through the doorway without issue, but I was impressed that you took the time to check with me and offer advice before placing the order.

I am particularly glad that I went with the inside reveal fitting as the rollershutter opens onto an entertainment area and it looks great when down and friends didn’t even notice it on arrival when it was in the up position. The measurements were 100% accurate and it took my son and I just over an hour to fit without previous experience. We went with the hard wired version and the door operates quickly and quietly.

I have enclosed 4 photos showing the inside of the bedroom in each position and the one external photo when closed. I have been a shift worker for 29 years and I am very annoyed at myself for not having installed one of these shutters many years ago. I have been telling all my co-workers what a great product this is!

Finally, the best part of your service is that I have got the exact same roller shutter as I was quoted for by an installation company but for half the quoted price!

Thanks again for your caring service and I hope you have a great Christmas.
(Feel free to use any part of my reply or photos for your website)

Steve.

Cleveland
Queensland 4163

~~~~~~~

We have received the shutters and it has been installed. Just wanted to say thank you for the fast service. We tried 2 companies before you and both were unable to provide us with shutters sooner than a 6 week time frame.

Thanks for the prompt service
Kind Regards

Daniel

Chisholm
Australian Capital Territory 2905

~~~~~~~

Hi Bob

All arrived safely thank you installation is so easy can now put them up with my eyes closed.

Will be in touch again soon, as soon as I can afford some more.

As slowly I want to do my whole house.

Thanks again.

Michael

Brinsmead
Queensland 4870

~~~~~~~

Hi Bob,

Roller shutters arrived in as new condition with protective plastic covering.
Installation was fairly simple after following the how to video’s on the website.
Most important was getting shutters level and true vertical for the guides.
It took me a few weekends to finish the task, but all went well, managed to do whole job by myself, except for electrician connection.
Programming of shutters was a breeze with the fully remote RTS motors.
The support from Bob was great, I needed some help with the installation along the way. Bob answered all my questions very promptly.
I was quoted around $2000 – $3000 more to get them fitted by other companies.
Saving that much was worth the effort, they look and operate great, if you are a reasonable handyman with basic tools , do not hesitate to fit yourself.

Roger

Revesby
New South Wales 2212

~~~~~~~

Hi Bob

They all installed and overall I am very happy.

The different type of adjustment on the larger of the three was not obvious from the online instructions but I was able to sort that out quickly.
I will think about photos after I have had a chance to refit new eave lining boards to the house as I have partially recessed my shutters into the roof space to clear the tops of the windows.

Cheers
Noel

Lynwood
Western Australia 6147

~~~~~~~

Rob,

Sent an email the weekend after they arrived – you must have missed it.

I will take photos once the cladding in one so it will look much snazzier.

I am impressed – the product is only out done by the service you proved, the ordering was simple, your response brilliant the shipping perfectly packed and the product so simple to install and really good quality. Must admit was scared as it all seemed to good to be true so I was waiting for the disaster and it still has not happened.

So good that we going to buy a couple more once I have the slat work done and I can work out what I need.

Regards

Donna Cole

Palmerston
NT 0831

~~~~~~~

Excellent. P.S. Congratulations on the organisation and content of your website. It is comprehensive and easy to navigate.

Tim

West Launceston
Tasmania 7250

~~~~~~~

Hi Rob
Please to comment and for you to use it.

The roller shutter arrived quickly, undamaged, ready to go. Very impressed with how quick the order was completed and delivered, including the updates through the process.
Took a little bit of reading the online instructions, but once worked out, the installation was quite easy and quick. (Also noting I was using the shutter basically as a roller door on my cart shed, not over a window.)
The key item being to attach the guides which then holds everything together.
For half the price of a local manufacturer, I am very satisfied with the purchase. Thank you.

Graeme Ferguson

Dubbo
New South Wales 2830

~~~~~~~

Good morning Bob,

My apologizes, I just got caught up in my other Projects...

The Wall Plate arrived finally, a couple of misses with the Courier... But, finally I caught up with him, and everything went well, I had completed the installation the day the Shutter arrived, a couple of hours it took, all good, just took my time...

As you may see, and after seeing my Shutter, my neighbour has ordered a couple of Shutters for his Place, the Manual type, and is getting them delivered to my Place, you can guess the rest...

Also, once we have saved our penny’s we will be ordering a couple of more Shutters for our Spare Bedrooms, then our Place will be Storm secure... hopefully...}

So, til then, we “thank you” for all your help and patience...
Cheers
Jack

Ipswich
Queensland 4305

~~~~~~~

Hi Bob, thanks for following up.
Yes, we received the wall plates a day or so after our last email.
All the shutters are up and working perfectly , only took about 20-25 mins each to install
We are happy with the product, a little disappointed with the delay between the shutters arriving and wall plates and the lack of notification from the suppliers about delivery dates{which is out of your control}
But , with the savings we made, at least $2000 on the cheapest supply and install quote we had, id say it was well worth it
Would definitely use your company again . infact im pretty sure i will, have a couple of friends who are genuinely interested in me supplying and installing them
Regards
Gary and Kerry

St Claire
New South Wales 2759

~~~~~~~

Hi Bob,

Wall plates arrived and installation went well. Has made a massive difference to a hot and sunny west facing second floor of our house - recommending your company to friends who are interested in shutters,

Thank you,

Jen

Donald
Victoria 3480

~~~~~~~

Hi Bob,

Everything received and shutters went in no problems at all.

Once again,we are happy with the product.

Regards,

Craig

Cranbrook
Townsville 4814

~~~~~~~

Hi Bob
I have now completed the installation of six roller shutters. The installation went very well thanks to the excellent instructions on your web site. I would like to thank you for the timely and excellent personal service you provided and your willingness to go the extra yard when I had additional requirements or needed help and advice. I found the Ozroll shutters to be an excellent product, managed precisely to ordered dimensions and well packed for delivery so they arrived unscratched and undamaged. Prior to my installation of the 6 shutters, I had 2 fitted by a Retailer. The quality of the installation was so poor, that I decided to do any additional shutters myself. The main mistakes made by the fitters of these 2 shutters were failing to achieve a precise horizontal level and then trying to adjust them “in situ” by redrilling the headbox supports and fiddling with the side rails. They did some damage and on both blinds there is a gap between one pair of slats which they could not fix despite repeated visits. I also ascertained that the guy who did the initial measuring added some fat in the vertical dimension which lead to too many slats and a closing issue. I have removed 2 slats to sort this problem but my advice to others is to get the vertical and horizontal dimensions exact when ordering and not add any fat to these dimensions.

Regards

Ian

Craigburn Farm
South Australia 5051

~~~~~~~

Thanks for the follow up.
Yes the blind arrived and is installed. This is the second blind we have pruchased off you so this time round it was a bit easier to put up. Not withstanding that, your service and delivery was both times great. Thanks again.

Kind Regards,

Rhys Auliff

Ascot
QLD, 4007

~~~~~~~

Good morning Bob,

Shutter arrived in a very timely manner. Packaging was excellent, no chance of damage.
My requested specs provided via your website for the shutter were followed and delivered.
Your product, service and after sales follow up service is extremely professional.
I used the shutter internally as a laundry door. It has made the laundry / hall area look very modern and hides the mountains of washing and ironing .
It has been a very positive experience using your business.
Highly recommend your product and service to anyone.

Regards Lex Barnett

Sylvania
New South Wales 2224

~~~~~~~

Hi Bob,

Installation was a doddle with the aid of your installation video.
Really happy with the quality, speed of manufacture and delivery.
I would certainly recommend your business.

best regards,

Jacky

Marybrook
Western Australia 6280

~~~~~~~

Hello Bob,

The shutter arrived well wrapped for the journey and the instructions were clear and concise.

A friend and I fitted the shutter which was battery powered to a brick reveal, it took us just over two hours to fit.

During the installation my friend kept referring to how the battery could not power the shutter and where is it connect to the mains. I advised him to have faith and he was suitably impressed when it began to operate successfully with no attention required to set the limits on the curtains travel.

I am completely satisfied with the product from online information and purchase to delivery and installation.

Regards,

Ted Jarrett

Berry
New South Wales 2535

~~~~~~~

Hi Bob

Thanks. Both shutters arrived. I have installed one, the other one next weekend. Owing to the high windows and the construction material of our home the installations are a bit tricky, but all went smoothly.

There weren't any instructions with the shipment, so I found what I needed on your website - all very logical, but it would be better if there was maybe a 1 or 2 page simple installation guide.

Thanks again

Darren

Paradise
South Australia 5075

~~~~~~~

Bob

We had a bit of difficulty with working out the height measurement
Other than that we had no problems, delivery was on schedule and the door fitted hassle free
You may use both pics if you like

Thanks

Denise

Zillmere
Queensland 4034

~~~~~~~

Hi Bob,

The shutter was well received thank you very much. I must have missed the confirmation email..
I also found you included the sill. Thankyou!
Love your work!! This is my second shutter, and very pleased with quality you guys deliver.

Thanks again,

Ben

Georges Hall
New South Wales 2198

~~~~~~~

Hi Bob,

I am so delighted with the end result that I have to share before and after pictures of my roller shutters with you (see attached). I quickly cast aside my concerns over having white guides rather than black when I erected the shutters... you were right Bob, the white frame looks spectacular!

I was very particular with my measurements and ensuring square mounting surfaces and this paid off as mounting the shutters and programming them went like clockwork. I found that the instructions on your website were extremely comprehensive and with the added ability to readily chat to you about a couple of very minor points, I couldn’t have wished for more.

Everything from ordering, packing, freighting, and quality of the finished products were simply outstanding. Dimensions were spot on! It is a credit to OzRoll that they produce such a brilliant product at very competitive prices. Before I went with Rollershutters, I shopped around with your competitors and would have got little change out of $6000. You did it for $2900!

I will soon be wanting another pair of large shutters to enclose an outdoor kitchen area and will have no hesitation in purchasing again from Rollershutters.
Well done Bob, I take my hat off to you!

Regards
Richard

Catalina
NSW 2536

~~~~~~~

Good Afternoon

All arrived safety and in good condition.
I have completed mechanical installation, with some lifting assistance due to 2000mm width, without any difficulties.
Took some time for the electrician to turn up but when he finally did it all worked lovely.

Cheers
Chad Williams

Rangewood
Queensland 4817

~~~~~~~

G’day Bob.

Shutter arrived earlier than expected well packed and as ordered (sometimes a shot in the dark when ordering over the internet). It has been installed but due to customer restrictions I cannot include a photo. It has successfully solved an issue we had with space in an electrical switch room and satisfied the customers’ requirements for a reasonable cost.
It will be an option we will use again in the future should the need arise.

Thanks for your help.

Rob Morris

South Geelong
Victoria 3220

~~~~~~~

Hello,

My rollershutter arrived as promised and I installed it with no problems, all went well.
It's a good product, works very well for the purpose I wanted, which is a sealed storage cupboard.
Thanks delivering the goods!

Cheers, John Sutton.

Tomewin
New South Wales 2484

~~~~~~~

Hi,

All went really well, I followed the online video and it worked no worries at all.
Really easy to install, I cant believe they charge so much to install them.
I will be buying a couple more and have recommended to other people.

Thanks
Shane Bailey

Golden Grove
South Australia 5125

~~~~~~~

Hello Bob

Thanks for the extra 10mm hole covers. Delivery was prompt, installation went well with the help of my teenage sons and very impressed with the quality and the quietness of the motors. I will be ordering 3 more shutters soon.

Thanks for the excellent service.
Cheers
Gary Mulholland

Secret Harbour
Western Australia 6173

~~~~~~~

Hi Bob,

A short note to let you know we have finished installing the shutters. They look great and are working perfectly. Whilst I am always worried about dealing with “trades” over the internet, I can honestly say it was a comforting to know that your prompt, personal customer service and support has been the best I have encountered during the last 15 months of renovating. I hope your business continues to grow from strength to strength. I am happy to be a reference for your business should any of your future customers require help in choosing your team.

Congratulations and thank you.

Regards

Tim Brackenreg

Hornsby Heights
NSW 2077

~~~~~~~

Hi Bob,

We picked up our rollershutters from the manufacturer and that was quick and easy. The installation of the first rollershutter was a bit tricky. However, it was smooth sailing once I got the hang of it.

As you can see in the photos, there are many more windows that I need rollershutters for

Regards

Trevene

Modbury
South Australia 5092

~~~~~~~

Dear Bob,

We received the roller shutters in super quick delivery time and hubby installed them the day they arrived. This is the second time we have dealt with your company for our roller shutters and once again we are thrilled with the outcome.

Thank you for your fantastic service and communication!

Kind Regards
Paul and Karen Healy

Craigmore
South Australia 5114

~~~~~~~

Hi Team

shutters arrived in very good time, I think I ordered them on a Monday and they were delivered by Friday morning as it turns out I was able to install them that afternoon without any problem. (with a little assistance from the boss) the boss was so pleased she posted a picture of the finished product on our Facebook page.

the shutters fitted perfectly and operated perfectly as well.
have since recommended them to others as a good option. could suggest a piece of paper showing installation instructions with the shutters in the box , may have helped.
overall a great service and easy to use (online ordering)
if you want comments to put on line

if your handy at doing anything you will be able to install these shutters , just get your measurements right and its very easy.

Regards
Rob Folland

Victoria park
Western Australia 6100

~~~~~~~

Hi Bob

Everything from web site, to delivery and quality was absolutely first rate
My complements to you for such a professional outcome

Regards Darren

Newcastle
New South Wales 2230

~~~~~~~

Hi Bob

Thanks for the email.

Yes the rollershutters arrived safely. I was very suprised at how quick they were made and posted to me. I think it was about a week all up.
The rollershutters look to be well made and good quaility. I have had no problems with them. The online ordering went smoothly as well.
I suppose I am an average handyman and I had no problem fitting them.
My only suggestion would be in the measuring up process.
I chose the inreveal type and had to grind away a little brickwork to get the headbox to fit. When measuring I think it would be best to place some sort of long straight edge onto the brickwork either side of window.
Then measure to the edge of that straight edge, top and bottom of window. This way any lumps and bumps on the brickwork would be taken into account.
In short, A1service and A1 product. Have already recommended and shown them to friends/family.
Sorry, have no photos.

thankyou

Warren

Hillarys
Western Australia 6025

~~~~~~~

Hi Bob, sorry about the delay in responding... Replacement part went well... I have had quotes from other companies for the same products, and I am so glad I went with your company, not just for the price, but also the product is great, service is great, and after sales communication is also great(unusual for a company after the sale has gone through)... I am happy to recommend you, your product, and your company to anyone.

Cheers, Domenic.

Edensor Park
New South Wales 2176

~~~~~~~

Thanks Bob, sensational service with ordering, quality and delivery, however experienced some challenge with setting the remote limits etc. Contacted the phone number on the instructions and all ended well.

Cheers Bob

Robert Davey

Echuca
Vic 3564

~~~~~~~

Hi Bob,

Very happy with the Roller Shutter, delivery was extremely quick and installation wasn’t an issue.

Regards

Stuart Whiteroad

Lindisfarne
TAS 7015

~~~~~~~

Hi Bob,

The shutters arrived 36 hours after you told me they were manufactured. Very impressive.
They are great. They are both on the second storey and having remote control is a wonderful asset. It is also good to have them in groups so with one push of a button selected shutters move together.

I would recommend the remote option

Thanks for all your prompt help

Kind regards

Lyndon Smith

Bull Creek
WA 6149

~~~~~~~

Hi Bob,

Thanks for your email.
All is good, we have installed them and they work fine. I will take a couple of photos and send them to you on Monday.

Cheers,
Steve Yarr

Dougies Backpackers Resort

Port Douglas
Queensland 4877

~~~~~~~

Morning Bob

Shutters arrived in perfect condition and very quickly.
Installation was also very easy once I had done the first shuttler the second when up in about 20mins.
The online ordering system is also great it good to get a price straight away with out having to wait around.
Will be ordering more shutters soon as slowly we will do our whole home.
Will send up some pics too soon.

Thanks again Bob for all your help.

Michael Pieri

Brinsmead
Queensland 4870

~~~~~~~

Bob

Overall very happy with the service and product.

Guide and plugs arrived promptly, thanks.

Installation was OK. Wouldn’t call it simple.

1) Not easy getting the guides vertical when drilling into masonry, however managed it in the end using a laser level with vertical beam and laser distance meter.
2) Mounting the head unit was difficult. It sits on the guides and there is no clearance at the top of the window so you can’t lift it and drop into the guides. Had to attach the guides to the head unit and put all in place at once. 4 person job. Used half my swear quota on that one task
3) Electrical cable. I was expecting an exit hole out the back of the unit or the top so cable wouldn’t be visible. I put one in myself, a grommet as part of the kit for when drilling out the case would be useful.
4) Programming the remote. Your flow charts are excellent, well done. Worked a treat first time.
5) Initial operation. Ran up and down beautifully first time.

I reckon a little more instruction on the web or posted with the kit would be useful.

Service: Prior to purchase your response to e-mails and calls was very good. After purchase you always find out how good service is when something goes wrong. Your rapid replacement of the bent guide was very good. 10/10 for service.

Quality: All the components were the size requested and no issues with what was supplied versus ordered. The unit looks very good and operates quietly and smoothly.

Here’s some pictures

Cheers

John

Leeming
Western Australia 6149

~~~~~~~

Bob,

Yeah arrive very quickly

Installation was good, a tight in reveal had to grind brickwork to fit I know to shave a few more mill off in the measurements to make life easier Ordering a few more soonish
Save a lot doing it myself

Thanks again

Darren Todd

Evatt
Canberra 2617

~~~~~~~

Hi Bob,

Thank you very much for all your help. The roller shutters are great. I will definetly use them for my next project.

Kind Regards

Michael Radtke

Eagle Farm
Queensland 4009

~~~~~~~

Hey Bob , we went to the home show in brisbane and had someone from a leading shutter company come out and give us a quote for over $ 5000 . We looked on the internet and found Australian Online Rollershutters and with a bit of research found that they are exactly the same brand, colour, and have the same options with the somfy motors as well and for a fraction of the cost.We saved $3200 for exactly the same shutters. We found them extremly easy to install .Your web site is amazing We got a quote at the click of a button ,it literally took seconds and ordering was even easier

Delivery was very fast, right to the door. And after sales enquires were just a phone call away . Excellent Company We have already recommended your product to many of our friends and neighbours who cant believe the price. There should be more companys like yours We are so impressed we are ordering more for the whole house.

Thanks again Lorretta and Paul Ehmer

Wynnum
Queensland 4178

~~~~~~~

Hi Bob

Shutters arrived in perfect condition. To be custom made and delivered to Sydney in a few working days, I'm very happy with that. The Shutters are exactly what I wanted and operate very well. Your online service with it's ease of choosing what I want and the information available for installing and operating, is the best out of all that I looked at.

Only one gripe, two of the four Shutters, the third and fourth on the order, have the same width but slightly different lenght's as per order, but OZROLL had labeled them, Shutter 1 of 2 and 2 of 2 only, if there was any indication of which was which, I missed it. I hoped they had made the first of the same width Shutters as per order, and they did, but it would have been less worrying to have labeled the width and lenght on them rather than find out the hard way.

Thanks for the great service, will definitely purchase more Shutters from you for the rest of the windows, latter.

Kevin Davis

Doonside
New South Wales 2767

~~~~~~~

Hi Bob

Just to let you know I recieved the guides and extra slats that I needed to extend my shutters after I measured them short. Today I fitted the four extra slats on each shutter and they look ok. Everything is correct now and I hope to fit them at the weekend.

Thanks for your help.

Got around to installing the roller shutters this long weekend thought I would send our before and after pics. Very happy with them.

Thank you so much for all your help.

Mark Kurz

Ballymote Gardens
Ridgewood
Western Australia 6030

~~~~~~~

The roller shutter arrived safely, and the installation was very easy and simple. We are very happy with the roller shutter and we will would be ordering more shutters in the future. Is there any discount if I order a few roller shutters?

Thank you very much

Adrian jarnjevic

Palmerston
Australian Capital Territory 2913

~~~~~~~

Hi Bob,

Thanks for your email. The replacement parts arrived without any damage, and fitting them plus the shutter installation proved relatively easy even for the big roller slightly over 3m in width. In hindsight I should have chosen one of the smaller openings I intend covering to get experience installing - but the huge benefit in less heat build up in the room with the covering was well worth the effort. I’d rate the website, installation video / instructions and delivery nine out of ten – partly because I never vote ten out of ten for anything!

Kind regards,

Robin Storey

Doncaster East
Victoria 3109

~~~~~~~

Hi

The roller shutters arrived on time and were easily installed .the adjustment of the limit switches was a simple and quick. I will buy them again

Regards

Ken

McCrae
Victoria 3938

~~~~~~~

Hi Bob,

The installation was as you had said, very simple. It took my handyman a couple of hours to familiarise himself with the shutters but after he did the first one the rest were a breeze.

I couldn't believe how quick delivery was. I ordered them on the Monday and they were ready to be delivered on the Thursday. Super quick.

I absolutely love them and they look great on the house (attached photos). So much so, my daughter is thinking of getting a couple for her place for winter.

Your service and help (and there were quite a few phone calls) before the actual decision was made to purchase these shutters was absolutely fabulous. If my daughter decides to go ahead and purchase the roller shutters I will certainly be giving you her business. Thank you

Cheers,
Cassandra

Eglinton
New South Wales 2795

~~~~~~~

Thanks Bob

I've never recieved an order for anything so fast. And stoked with the quality.

Kind regards

Kris

Terrigal
New South Wales 2260

~~~~~~~

Roller shutter arrived safely, just finished installing and all went to plan, thank you very much for everything.

Ted Flapper

Menangle
NSW 2568

~~~~~~~

Hi

Your service is excellent the best we have dealt With

Helen Scott

Muchea
Western Australia 6501

~~~~~~~

All good Bob

I waited till we got some paint on the walls before I send you some pictures, Even with me switching things around so the roll was inside the wall ,, worked a treat. They look fantastic up and down… no problems at all.

Thank you very much, got exactly what I wanted to achieve.

Regards Stan van Beek

Calstan Projects

Kinglake
Victoria 3763

~~~~~~~

Hi Bob,

Everything went better as I thought. Shutter is working well and doing its Job.

Norman

Runaway Bay
Queensland 4216

~~~~~~~

Hi Bob,

Thanks for your efficient service. I ordered the shutters on wednesday afternoon and they were delivered the next tuesday afternoon, excellent job !! The small problem I had with one shutter that was catching and stopping , I sprayed with Nulon Ezi-Glide silicone and it hasn't missed a beat since . Thanks again.

Regards

Les Saxey

Busselton
WA 6280

~~~~~~~

Hi Bob

Thanks for the follow up.

The shutters arrived very quickly. Unfortunately there was some damage done to one of the shutters during transit. Something sharp must have penetrated the carton, pierced the top box and dented one of the slats.
Fortunately the hole is on top of the box where it can't be seen and the dent on the slat isn't too visible.

That said, the shutters are very well made. My handyman got them installed in a day and they work very well. The colour matches perfectly with the existing frames and they are hardly noticeable when raised.
As we are on a busy road, the noise reduction is impressive and light is completely blocked out.

My mother is very pleased with the result.

I'll try to get a photo to you as soon as can.

Kind regards

Richard Barouch

Rose Bay
NSW 2029

~~~~~~~

Hi Bob,

Please find attached a couple of pics of our shutters. We were most impressed with the delivery time and the way in which the shutters were packaged. One week from ordering online to delivery in far north Queensland. A few hiccups while installing but looks great now and we can head south for Christmas knowing that we are protected from any potential cyclones that may arise, as well as being very secure. Thanks so much.

Have a good festive season.

Diane and Graeme Coates

TULLY HEADS
Qld, 4854

~~~~~~~

Bob apologies for not getting back to you sooner, the shutter turned up with no issues and fitted just fine, I" Give you a ring in the new year as I would like another.

Best wishes Chris Taylor

Rosebery
Northern Territory 0832

~~~~~~~

Hi Bob

All went great. The delivery was no problem and the installation was easy. All in all an easy procedure and the owner is more than happy

Cheers
Craig Daffy
GCD Builders

Anglesea
Victoria 3230

~~~~~~~

Hi
Roller shutter arrived in very quick time and has now been installed for a couple of weeks. We are very happy with the product and would recommend the product to anyone who asked.

Regards
Ashley Carter

Watson
Australian Capital Territory 2602

~~~~~~~

Hi Bob,

Thanks for your email, and thanks for the excellent service. I would highly recommend your shutters to anyone, and I had no trouble with the installation. The shutter is well made and looks great, and you had it built and sent to me in Perth quicker than I could have had it done locally!
I will send a photo shortly to "show off" my new barbecue area which is protected by the shutter.

regards

Trevor

Willetton
Western Australia 6155

~~~~~~~

Hi Bob,

Once I had installed the first of the four rollershutters (in-reveal configuration), the other three went much faster. Overall the installation is very easy and is much faster than I expected. The rollershutters arrived well packed and in good order. The only problem I had (which you helped me to resolve) was the two plastic stoppers that broke in transit. I've now installed all four and am very satisfied with your product quality and ease of installation.

Best regards,

Deon

Currambine
Perth Western Australia 6028

~~~~~~~

Great thanks for the info. I'm very Happy with the product, and with the service, has been a pleasure dealing with you.

Thanks again.

Gustavo Piantino

Abbotsbury
New South Wales 2176

~~~~~~~

Hi Bob here's a photo of the roller shutter up on the wall. The service was wonderful I ordered on line on Sunday and received the roller shutter on the following Wednesday my nephew put it up on the Saturday. The whole process was fast and easy.

Thank you

Maria Winter

Morphett Vale
South Australia 5162

~~~~~~~

Hi Bob

I was very pleased with how quick my order was processed and delivered in good order. The only difficulty I had with installation was trying to lift shutters 2.6 meters wide on my own was almost impossible .
I solved the problem by hiring a panel lifter ,and could not believe how quick and easy the installation became.
My wife and I are very happy with the product and already we have passed your companies name to 3.of our friends, and we would recommend the self install . Iam sending photo under separate email

Regards

Michael Thomas

St Marys
New South Wales 2760

~~~~~~~

Hi Bob

All good just installed yesterday and it looks great . The ease of installation was fantastic and the service and support in the delivery and speed the unit arrived in Mackay was spot on. I would have no hesitation in recommending your products and your company to anyone in the market for these great products.

Regards

Roger Martin

Walkerston
Queensland 4751

~~~~~~~

Hi Bob, very happy with the roller shutters, and the delivery was super quick! They look good and the install was pretty easy. Thankyou

Regards sabine

Newstead
Tasmania 7250

~~~~~~~

Hi Bob

All went well with the roller shutter, I installed it myself, it looks and works great. Especially good for us as there was no one local in town who could supply us with anything. Found the web site excellent with the up front price and helpful installation information. Postage was fast (no damage to shutter) and I appreciated the courtesy phone call after order.

Would just say to be careful with 'in reveal' measurements on brick, mine was great but could easily go wrong.

Thanks
Anthony Johnston

Kalgoorlie
Western Australia 6430

~~~~~~~

Hi Bob

Everything ran very smooth with delivery and installation. It is the first time we have used your product and it was very simple to install. For your information we actually installed the shutter in a Special Care Kitchen servery to enable the client to secure the kitchen when unattended. They are very impressed with the set up especially with the electric close, normally they are manual so everyone is happy. Thank you and we will definitely be using your product again.

Regards Arthur Imber
Construction Forman
Decentralised Demountables Deniliquin

Deniliquin
New South Wales 2710

~~~~~~~

Hi Bob

Just to let you know I have bought and installed myself, two roller shutters form your website. The service i received from you regarding communication and delivery time were outstanding.

I ordered the shutters online on a Sunday afternoon. The shutters were made and delivered to my front door on Friday that week ( I live in Perth!!!) That is incredible service.

I installed the shutters in that weekend which took me about 1 hour to install (easy on line video and instructions) As i am an electrician i also installed the supplied switch which took a further 45 min.

The shutter worked and still works flawlessly. The quality of the unit is of a high standard I have since bought another and will be ordering another three.

Thank you for excellent service and a quality product I will highly recommend your company to family and friends

Paul Arnett

Iluka Perth
Western Australia 6028

~~~~~~~

Hi Bob

Thank you for the email.

Yes, the rollershutters arrived safely and have been installed. They are looking really good and function correctly.
We have been most impressed with the online service, all communication was very fast and efficient. Really happy with the service and product.

Kind Regards
Heather and David Michell

Brighton
Queensland 4017

~~~~~~~

Hi Bob

Thank you for your time, business, and everything. Please find attached pics, I did today. What I found it takes some time to get experience, after that all flows perfect.
I would really recommend somfy motors.

Kind Regards
Serge

Mill Park
Victoria 3082

~~~~~~~

Morning Bob, both shutters up and running and look great. Thanks for all your help they have certainly made a difference. I’m a shift worker so during the day the bedroom is is now cool and pitch black “AWESOME”. I just wish i had have got them years ago, best money i have ever spent. Thanks again. I’ll send off a couple of photos soon.

All the best Chris.

Eaton
6232. W.A.

~~~~~~~

G'day Bob,

How are you? Thanks for the follow up e-mail regarding the roller shutters that we purchased from you. All arrived on our doorstep within a week of ordering from you, 5 - 6 days including manufacturing, pretty impressive. All delivered very well packaged and in good condition. The roller shutters are well made, exact to order measurements and fitted together nicely.
The installation of the first roller shutter took a little longer as I have'nt fitted these before. The others were straight forward and took less time to fit. The roller shutters look great, operate well and are wonderful for keeping the heat out and helping me sleep, ( dark room ) during the day being a nightshift worker.

Thanks Bob,

Regards Trevor Pratt

Tantanoola
South Australia 5280

P.S.

Your online installation video was a big help also.......

~~~~~~~

Hi Bob and thanks for the email.

The roller shutters arrived safe and sound about a week and a half after ordering them. Fitting was a breeze and they look and work great. I have attached a couple of pictures for you to see. We are that impressed with the shutters that we will be getting more for the rest of the house!

Cheers and thanks

David Williams

Safety Bay
Western Australia 6169

~~~~~~~

Hi Bob,

Thanks for your follow up email. The roller shutters arrived safely and the installation process was relatively simple. Please find attached a couple of photos of the shutters for inclusion in your album.

Thank you very much for making the process of buying the shutters extremely simple, and for the constant updates. I would certainly recommend your business to my friends and family.

Kind Regards,

Nicholas Copping

North Nowra
New South Wales 2541

~~~~~~~

Hi Bob,

Our rollershutter arrived and sat in our garage for at least a week while we worked up the courage to install it ourselves. We needn’t have worried – the install was quite straight forward. We were so excited the first time we pushed the controller and the shutter descended! It looks fantastic and our friends and family are impressed. Photos are attached. These were taken with our mobile phone immediately after installation was finalised. I could get better ones if you need them.

Thanks for making the whole process run very smoothly

Regards

Megan Harris

Mareeba
Queensland 4880

~~~~~~~

Hello Bob,

The installation was easy, now our room is quieter,cooler and certainly alot darker! We are very happy and will be ordering more shutters to install on some other windows in the new year.

Have a Merry Xmas and a Happy New year.

Kind Regards

Paul Stewart

Allawah
NSW 2218

~~~~~~~

Hi

Roller shutter arrived undamaged. Installation took about 1.5 hours. No problems fitting it. instructions on website were great. Very happy with it.

Regards

Wayne & Helena Carlton

Tucabia
New South Wales 2460

~~~~~~~

Hi Bob,

Just letting you know that we have all 5 shutters up and working. Once we had put the first one up and worked out how to do it ( the online video was great ) the rest were easy. I have attached a photo for you.

Thanks again for a great product.

Jenny

Calliope
New South Wales 2462

~~~~~~~

Hi

we were very happy with the roller shutters and were surprised at how quick they arrived! they went up easily and we didnt have any problems with the installation.

thanks for provding a very quick and prompt service.
Regards

Julie Rozman

Hewett
South Australia 5118

~~~~~~~

Hi Bob,

Delivery was well within the expected time frame. And the product was delivered in excellent condition with a great deal of careful packing. ;)

Installation, as you said, was a little slow at first as I was trying to work out the best way to proceed. Once I worked that out the second went up extremely quickly. I even managed to get both installed on my own with the help of some trusty electrical tape to hold the railings on while I stood them up. ;)

Biggest problem was probably the brick work. Although the measurements I sent through were accurate, some bricks protruded further than others so my father in law was kind enough to come round with his angle grinder and sort that out. ;)

All in all, I would not hesitate to recommend you to friends and family and look forward to using your company again, if I can convince my wife to let me do the front of the house. ;)

Alll the best Bob and thanks for your almost 24/7 support service!!

Leon Hewitt

Hocking
Western Australia 6065

~~~~~~~

Hi Bob

The shutters arrived in great time much sooner than I was expecting, absolutely fantastic service cant thank you enough I installed both shutters in around 1 hour installation was a breeze, both shutters fitted perfectly and work a treat

Thanks Again
Troy Rowe

Ballajura
Western Australia 6066

~~~~~~~

Hi Bob,

The Roller Shutters are excellent!!! They arrived super quick and my husband had them installed in a couple of hours!!!
It was a no fuss transaction. The whole experience was great!
I will ask my Husband to email some photos through and we will be in contact shortly to order another. We now plan to put them on the majority of our windows.

Regards
Parree Cadd

Broken Hill
New South Wales 2880

~~~~~~~

Dear Bob,
Thanks for your email, the new rollershutter is great and we are very happy with it. We had a handy-man friend help with the install and it was no problem at all. My husband and the handy man had to hire scaffolding for the install because it was a 2nd storey window so it's a bit hard to photograph, but if I get a chance I can send a picture from the others we've had from you.

Thanks again,
Melanie

Jindabyne
New South Wales 2627

~~~~~~~

Hi Bob, Our rollershutter arrived within 7 days safe and sound. I fitted it in about one hour, without any problems. My electrician took longer to wire it up than I took to fit it. To be fair he only charged me $70 for his work,so all in all we are very happy with the result. Thank you for a very easy and satisfying experience.

regards
Mike Woodason

Whiteside
Queensland 4503

~~~~~~~

Hi Bob,

all Rollershutters have been installed and are working perfectly. We are very pleased with all our Rollershutters. Attached are a couple of Photos taken after Installation.

Kind Regards

Klaus Fischer
Caboolture
Queensland 4510

~~~~~~~

Hi Bob

I was really happy with the product and ordering etc, all was very easy.
Most happy that when the product turned up it was the right size, not a little bigger or smaller, not something that I had to cut back or modify to fit my application.
It just fitted.
I will definitely use you guys again.

Thanks

Glenn Dahlenburg
Mossman
Queensland 4873

~~~~~~~

Hi Bob,

Thanks. Received shutter very quickly. Size and colour all correct.

Installation went OK.

Because of cable length and connections already made, most time consuming part was withdrawing excess cable back to be flush with inside wall.

All working well.

Regards

Wayne Loughton
Ocean Reef
Western Australia 6027

~~~~~~~

hi bob, yep got the shutter all installed no problems whatsoever even got the limits set without too much hassle. So as far as the installation goes it went smoothly. thankyou for the email. by the way i am very happy with the shutter it looks a million dollars on the house. thankyou very much for the great customer care, if i decide to put some more shutters on in the future i know exactly where to go and who to deal with, thanks again bob. i will endeavour to take some pics for you in the next couple of days and send them through no problems at all.

Wayne Sichter
Rockhampton
Queensland 4700

~~~~~~~

Hi Bob,

The shutters arrived safely in Melbourne on Thursday afternoon, which was amazing service considering we only placed the order 3 days earlier on Monday. Following the instructions, the installation was straight forward and only took a couple of hours. The end result looks great and performs really well and we love the battery powered solution. Previously even using canvas blinds or shadecloth, both these rooms used to get very hot in the late afternoon sun. The shutters have made an amazing difference and both rooms are now remain cool and livable even on hot days. Thank you for the excellent service and a great product. Have attached some pix of the shutters.

Kind regards,

Chris Halabut
Mount Evelyn
Victoria 3796

~~~~~~~

Bob just a quick note to say your shutters did an outstanding job. we are in Townsville and when cyclone Yasi hit us on wednesday night we had winds for 18 hours gusting around 200 kms for 5 hours during that time. I thought the way the shutters were being belted back and forth during that we would lose them and sustain damage to our home but they hung on and are working perfectly. just wanted to let you know you have a great product.

Regards David Matthews
Kirwan
Townsville
Queensland 4817

~~~~~~~

Hello Bob,

We installed our three electric roller shutters in November and are very happy with the results and the cost.
Along the way, we had to contact you for advice and your response was prompt, friendly and helpful.
We had investigated several other suppliers. One would have taken three months to install (not even electric); one hadn’t even contacted us to give a quote by the time we had ordered and received our shutters from you; and the third wanted to know whether I had a husband before they would even book in to measure and quote! I’m guessing they were the same “hard sell” company referred to in other testimonials.
I was happy to get an instant quote online from you. Our order arrived within a week. The instructions were clear and if we had trusted them and not thought we knew better, all would have gone even more smoothly.
I would suggest potential buyers consider carefully the accessibility of the window before going ahead. Two people need to be able to get in close – gardens, uneven ground and height can be problems.
Those looking at putting the shutters inside the window opening, should consider whether insect screens can be removed once the shutters have been installed – we have 600mm wide double hung windows and so we had to put our shutters on the wall face.
Putting the roller shutters up was pretty straightforward, but we should have had an electrician to give us an estimate of costs and look at any problems before we ordered the shutters, to save thinking time on the job, which we had to pay for. (Where will the cables go, accessibility, location for wall switches.)
We now have efficient heat and light control in our bedroom and better ventilation in the ensuite while maintaining privacy.

All up – a big success

Rae and Ray Wawszkowicz
Maitland
New South Wales 2759

~~~~~~~

Hi Bob,
After purchasing several of your shutters online the service and delivery is always exceptional. I have installed my 3rd shutter from online shutters and you can order and have your shutter delivered before even a local supplier can supply and fit them at a far more expensive price for exactly the same product. These shutters are excellent and with my house being like an oven when I get home from work before it now is a pleasure to come home knowing these shutters make the house so much cooler. I have received nothing but excellent service from online shutters and I have now even got my family ordering them after seeing how good they are and you will not find a better price for such a great product. Whenever people come to my house they always comment on the shutters and I can't recommend them high enough and will always tell them about onlineshutters.
They are the best.

Phillip Sichter
North Rockhampton
Queensland

~~~~~~~

Thanks Bob. Have received our shutters in a very timely fashion. We have installed them and love them. We are getting a 1st floor extension to our home after christmas and anticipate purchasing shutters for those windows too. That will probably be around June 2011. I was quite surprised at just how much light, noise and heat they actually keep out. Tops.
Till next year

Sonia Burton
St Clair
New South Wales 2759

~~~~~~~

Hi Bob,

It has been an absolute pleasure dealing with your company. After being frustrated by the roller shutter “cowboys” with their exorbitant prices and dubious installation abilities it was a revelation to realise I could DIY. My house is constructed of aerated concrete which makes mounting awnings tricky and installers I had talked to wanted to use standard concrete anchors to secure the shutter to my house. I had a previous fabric awning on this window which was fastened this way but over time had become loose. I used 14G 150mm batten screws which I ground the heads down to fit through the 10mm holes on the guides, and drilled straight into the surrounding timber window frame. Those shutters are going nowhere now! Only problem I have is that the shutter looks so good the missus wants the whole house done...goodbye weekends!

Pedro
Lambton
New South Wales 2299

~~~~~~~

Hi Bob

Thankyou for the great service once again as this is my second order with more to come and the service was great as usual. The shutter arrived very quickly and I am now getting quicker at installing them with no hesitation and had it up and running in no time. I cannot speak highly enough of your service and company as it is not often you get this sort of service these days. I have now even got my family and friends interested in purchasing shutters now because of the service, and the price is so much cheaper than buying from anyone else for exactly the same product. Thankyou again and look forward to ordering more in the very near future.

Phillip Sichter
North Rockhampton
Queensland 4701

~~~~~~~

G`day Bob

Just wanted to say thank you for all your help and advise the shutters have gone up perfectly without any problems and they look fantastic the quality of the Oz roll shutters is fantastic and the turn around time from ordering to delivery was sensational once again thank you for your advice and i can’t recommend your company highly enough i will definitely be ordering more shutters in the near future

Mick Moore
Tarneit
Victoria 3029

~~~~~~~

Hi Bob,
the installation of my first shutter yesterday went quite well, I'm really happy with the look and quality of the roller shutters, and they made an instant difference in the 35 degree heat yesterday afternoon.
Thanks.

regards, Michael Hoar
Bridgetown Medical Centre
Western Australia 6255

~~~~~~~

Hi Bob,

After some pressure (the wife) I have just finished installing our new Battery Powered Roller Shutters, except for one minor problem they where quite easy to install by my self.
This is an excellent product, they look like they where made to be on our house, add value, security and on those very hot nights you can open the shutters sightly as well as the windows and let the breeze flow through without concern to our safety.
I had shutters installed on our previous house but hadn't worried on the new one mainly because of cost, this was until I found your on-line web site and when I did the quick price exercise I couldn't believe the price.
You're on-line ordering system and your second to none easy going customer service (you treat use like part of the family) before and after purchase is a credit to you and your staff, it's a shame that not more companies had the same approach to their clients.
Lastly I would like to say that I would have no hesitation in recommending your company and its product to others.

All the best for the future.

Phil Murphy
Hume
Canberra ACT.2620

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Hi Bob installation was easy, a fantastic product.

Will order more later on down the track.

Thanks Barry Downton
Scone
New South Wales 2337

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Hi Bob

Living in an extremely hot climate and being a shift worker, the prospect of installing roller shutters was just a matter of time. When the opportunity came to get a quote to have roller shutters installed we were excited, however nothing prepared my wife and I for the total investment of funds this little project was going to cost us through this door to door company we were speechless to say the least!
After dismissing the over zealous salesman we decided to do some researching ourselves and came across your advertisement on the internet. We liked the set up and the fact you could put the measurements of your windows in and receive the cost straight away. We couldn't believe how much money we would be saving by purchasing through your company (lets just say it was in the vicinity of $7000)!! absolutely huge!!
The site is informative, the how to feature is easy to understand and once I spoke with you we felt at ease and went ahead and purchased 4 roller shutters. we have never looked back.

So Bob, to you and your team, thank you for your prompt, friendly and efficient service. I installed the roller shutters myself over two days and they look absolutely fantastic (which keeps my wife happy) and certainly does the job in keeping out the light, cooling the room and of course having that security is an added bonus.
We would not hesitate in recommending you and Australian Online Shutters to anyone else.

Cheers and thanks again!

John Collins
North West Queensland
Mt Isa

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Hi Bob

Just letting you know that my rollershutter has been successfully installed, looks good and is working well. Thanks very much for the great service and assistance and I will definitely be ordering a few more in the near future

Regards Graeme Schippers.
Jerrabomberra
New South Wales 2619

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Hi Bob,
The rollers shutter has been received in good order. Many thanks for your efficient service. This shutter is now being shipped to Fiji for installation on a house.

regards

Peter Bourke
Fiji

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Hi Bob,

What can I say FANTASTIC! The speed at which RollerShutters.com.au delivered my blinds was astounding. My partner and I put the two front blinds up over the weekend with ease and help from the online tutorials. The "do it yourself factor" price and battery shutters is what attracted me to your product. We are now going to order more blinds for the rest of the house.

Cheers

Tanya Hobbs
Brooklyn Park SA

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Hi
We were apprehensive about buying the roller shutter door, sight unseen on the internet, however we are very satisfied with the product and the service was 1st class. the measurements were spot on and the door was quite able to be installed by an over 80 gentleman. The delivery was very prompt and Bob was very helpful with his advice. The only thing missing is your logo on the bottom of the door. Thank you once again for your efficient and courteous service.

Regards Richard and Marcia Crichton
Brunswick Heads.
N.S.W.

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G`day Bob,

We have now had the shutters in for a few weeks now and have found them to be excellent. The thermal insulating properties of these are magnificent with a real noticeable difference in the bed rooms as compared to before. As for the noise reduction it has certainly reduced traffic noise in which we were particularly wanting.
As we were the first in Tassie to have these fitted from Rollershutters.com we were extremely happy with the friendly experienced service we received and no pushy salesmen as compared to other manufactures. Fitting of the shutters was a breeze, even with in reveal fitting the shutters fitted like a glove. They were manufactured very accurately to the dimensions provided which made the fitting very easy. I was impressed with the quality of the shutters, and workmanship involved in the aluminium box covers, as others I have seen from different suppliers lacked the nice square clean lines when assembled.
Pleasure doing business Bob!

Regards J. Jackson
Howrah
Tasmania

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A quick note to Bob and all the crew at www.rollershutters.com.au

I recently purchased a roller shutter from the company www.rollershutters.com.au and I did this all via the internet. I purchase a lot of my stuff online and I can honestly say that purchasing through these guys was one of the best experiences. They made it easy all the way! I have nothing but praise for the completely professional service that I received from start to finish. The online guides, literature, documents and general advice made the purchasing process very easy. The installation guide was spot on as well so I had no hassles and I completed the install of my shutter within a couple of hours. These guys have made it so easy to save money as well. I saved a substantial amount when purchasing through these guys and I did not have to compromise on quality one bit. Also the manufacture and delivery time to me in Sydney was within 7 days. This was a quarter of the time I was given by another company when they came to my place and gave me the hard sell (and I won't mention how much more expensive they were but if I double what I paid through www.rollershutters.com.au then it would be close!). If you would like to save quite a bit of money, can handle a tape measure and like to have complete control in what you buy then give www.rollershutters.com.au a go.

Best Regards,

Michel Serret
Glenhaven
New South Wales

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Hi Bob,


I have had an excellent experience in dealing with Australian Online Roller Shutters, the initial support you were able to provide in answering all my questions that I had was fantastic. The products that I purchased were shipped promptly after payment was received, and the after-sales service and support remained without any deterioration. I was also extremely impressed by the cost of goods; they were ALOT cheaper than the original ones purchased from a different supplier, for the EXACT same product!
Our original roller shutters were installed and supplied by a company doing door-to-door pressure sales, and stupidly we bought them at a ridiculous price
Part of the "sales agreement" with that company was to recommend them to others; however we could never speak of the price! I have not recommended them to ANYONE, due to their lack of service and support, and general "feel" of their company.
I have no hesitation in recommending you to EVERYONE! Thanks again Bob, it has been a pleasure dealing with you and I wouldn't hesitate to recommend you or your products to anyone.
It is fantastic to be able to either email or speak with you, as you are very approachable and easy to deal with.

Matt Smith
Fyshwick
ACT, 2609

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Hi Bob,

The rollershutter arrived very quickly and I couldn't be more happier. Your communication and site are fantastic and even though I am hopeless at doing anything on the labour side or building side of things this was the most easiest thing to install and now I am looking forward to doing the other windows in the house. I got a few quotes before I found your site and I must admit I was a bit hesitant about ordering because of the big difference in pricing but your site made it look so easy to install and with all the information you have on your site it made it so simple.Now I am looking forward to doing the other windows in my house because it is so simple and there is no other site that where price and advice has made it so easy for me. You will be getting more orders from me in the very near future bob.

Thankyou so much

Phillip Sichter
North Rockhampton
Queensland 4701

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Hi Bob,

Thanks again for your time and patience. I have been more than impressed with your services and don't hesitate recommending you to my friends and family.

Regards,

Ralph De Luise
Doncaster
Victoria 3108

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Bob,

Just wanted to let you know that I finished installing the roller shutter last weekend and I'm very happy with the end result. Thanks for all of your quick responses to all of my queries. All that is left to do is plug the extra couple of extra holes I made in the guides by accident when I receive the plugs. I will most definitely be buying some more shutters for the rest of the house in the new year. Thanks again.

Jon Burchell
Mt Louisa
Queensland 4814

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Bob,

Just a short note to say thank you for the prompt service in getting our roller shutter order done. The shutters arrived in good condition and are now installed and working well. Before we chose your product we had a good look around at alternatives. Yours was by far the most economic option. Over the next six months we are building a new bedroom onto our house and will be ordering three new shutters from you in due course. They are an excellent product.

Thanks again.

Konrad Beinssen
Amity Point
North Stradbroke Island

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Hi Bob,
Well, we just had the hottest day this year in Perth (38C) and boy did the new rollershutters work a treat exactly like your site promotes they will.
I had for a long time wondered "how much do these things cost" and I was very reluctant to call anyone because I hate all that sales crap. Then one day I was at my local shopping centre and I gave in. They took my details and then a call to verify then phoned me to verify the appointment and they wanted to make sure that my wife would be there. So I thought this is a very efficient company (am I aloud to mention the company XXXXX) So out they came, salesman arrives and I will admit right on time then the sales pitch. By the end of it, 1 hour later I felt like I could just about melt the aluminium and make my own
But then the big moment lets measure the windows. I only had two windows to measure but the result was rather astounding. I sort of thought about a few thousand dollars but when it came in at $4700 I thought I wasn't installing a roller shutter more like a roller door!
Anyway I said that the shopping centre promotion said buy two get one free so the salesman said OK I will give you 30% off. Then if I put their sign out the front for I can't remember how many weeks like 6 months or something, then I would get another big discount I really started to become uneasy. So when I took exception to his discounts for the two windows and ask him to leave he rang his head manager who offered further discounts down to $2600. When I told them I thought their discounted calculation of about $1500 was more what I thought roller shutters should be worth I got a rather indigent reply from both the manager on the phone and the salesman and the meeting ended in mutual disgust.
After I removed the salesman and his samples I though try Goggle and that's when I realised I was not being unrealistic with my cost estimate and with a little additional freight to W.A from your factory I was right on the money. Measured up in accordance with your online video instructions and had no hesitation in ordering my new rollershutters and paying over the Internet because of the huge saving. Your Paypal facility is also very convenient. I would have to admit that paying this rather large amount over the Internet was a bit scary but the end result has been fantastic. I would also have to commend you Bob on your prompt replies and helpful hints on any question ask from, delivery times to installation hints.
O' I forgot to mention that the company that visited me stated that part of their discount conditions were that we promote their product to family and friend but were not aloud to tell them the price. Wonder why?


Craig Whiteside
Wanneroo
Western Australia

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We had our roller shutters installed and I have to tell you the novelty has still not worn off!! We are the parents of two young children and having travelled a lot recently it has reiterated how much we love and rely on our roller shutters. We found the girls were waking up so early without the roller shutters.
We certainly would have been lost without them during daylight savings, with the sun not going down until 9pm, at least now we can put the roller shutters down and let the girls get to bed at a decent hour.
With the click of a button we have darkness, privacy and safety; I can’t imagine life without them, not to mention the heating and cooling advantages for our pockets and for the environment.

We couldn’t be happier with them.

Shane, Donna, Ava and Phoebe Blumson
Smoky Bay
SA

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After recent extensions and upgrading were completed to the Ironbank Country Fire Service station, 4 door and window roller shutters were installed.
All installation and electrical works were completed quickly and efficiently by the suppliers with no fuss or inconvenience to our members at an extremely competitive price.
The roller shutters now provide excellent thermal efficiencies and security to the building.
Being located within a high bush fire danger area within the Adelaide Hills, the roller shutters provide further peace of mind to volunteers when absent from the station as they provide additional fire protection for the building.
The electrically operated roller shutters were installed and all have operated perfectly since.
I would have no hesitation in recommending the installation of the roller shutters by Australian Online Roller Shutters to anyone contemplating more security and energy efficiencies for their buildings.

Many thanks again to Australian Online Roller Shutters.

Kind Regards,

Michael Burns
Ironbank CFS.
South Aust.

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Hi Bob,

For many years I have wanted to install roller shutters on the house, but the quotations I received from several companies over the years were well in excess of what I could afford. I had given up on the idea completely until I came across your website. That changed everything.
All the roller shutters are now installed and working well and I use them daily. They look very neat indeed from the outside when closed. Already, I am seeing the benefits of the insulation properties through reduced thermostat settings for my heating.
I found the measurement instructions and installation videos easy to follow. Anyone with handyman skills should be able to measure and install the shutters if they follow the instructions closely.
I particularly like the battery operated option as it means the shutters will still work during a power failure (which can be frequent in the Adelaide Hills). It also means that no electrician is needed for installation leading to further savings.
I was also impressed by the fact that yours is the only roller shutter website that I have found that directly addresses the issue of protection from radiant heat during bushfires. This is particularly important for me as I live in a high bushfire risk area. It is comforting to know that the roller shutters have been independently appraised by the CSIRO and are suitable for protecting windows from radiant heat during bushfires.

Steve Charles
Scott Creek
S.A.

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Hi Bob

The delivery turned up Friday afternoon I even had time to fit the smaller of the three before we called it a day, the next day we had the other two up in three hours so its all good at this end so far.

Thanks very much for the service

Cheers Rob Dawes
Eaton
Western Australia 6232

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These testimonials are from our customers that have bought from our range of 4 different types of roller shutters.
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