Client Testimonials Victoria.
Attached is a photo for your gallery. It's the rear of the house and I will be ordering shutters for the front of the house next year. What better endorsement for the product?
Thanks for the email, they arrived safely and super quick (with-in a week).
The installation was as easy as the videos show, the step by step guide is a big help. I may have talked some neighbours into getting some for their place so I might have another order in the near future. A big thanks to you and the team at Australian Online Roller Shutters for the great service and great product.
Installation no problem as all went well.
Will have to get photo at later date as job is in Charlton, so photo not possible until I’m there next.
Williams Joinery and Glass
Many thanks Bob
I have to say that I'm very impressed with all aspects of this Order. The online ordering guidelines were clear and user friendly; the confirming phone call with estimate of availability; and being on-site ahead of estimated. Thank you Bob, very impressive indeed!
Hi Bob yes it arrived and works great,took a little to attach the shutter to the drum
(was realy heavy)but the rest went great.see attached photo,
Thanks for all your help
Thanks for your follow up email. I must commend you for your professional customer service. The two shutters I ordered two weeks prior to Christmas arrived on the 22/12/2014. Both were very well packed.
Installation was a breeze and the shutters (battery operated) are working perfectly. The only trouble I had was a broken small plastic guide (damaged in transit) however you kindly posted me another on request and that arrived in the mail a few days later.
I shall provide a photo for your records shortly.
Once again, thank you for your service and follow up. This kind of service is lacking these days.
We received the unit last Friday, and Tony has install it with no problems.
Thankyou for your quick turnaround with our order.
Your company has great customer service.
Wall plates arrived and installation went well. Has made a massive difference to a hot and sunny west facing second floor of our house - recommending your company to friends who are interested in shutters,
The shutter arrived in good time and condition.
When specifying the size, I provided an exact measurement for the opening as it was a reveal fitting.
It had been my expectation that a fitting clearance would be applied in manufacture but instead the shutter was made to that size. Fortunately I was fitting in a plaster lined situation and was able to make suitable adjustment. I would suggest that it should be detailed in your measuring instructions to allow a 2mm tolerance for installation, particularly for brickwork reveal applications.
Now that I am aware of how you set your manufacture, I will make my own allowance and will have no problem with ordering shutters from your company again.
Shutter arrived earlier than expected well packed and as
ordered (sometimes a shot in the dark when ordering over the
internet). It has been installed but due to customer
restrictions I cannot include a photo. It has successfully
solved an issue we had with space in an electrical switch room
and satisfied the customers’ requirements for a reasonable cost.
It will be an option we will use again in the future should the need arise.
Thanks for your help.
Thanks Bob, sensational service with ordering, quality and delivery, however experienced some challenge with setting the remote limits etc. Contacted the phone number on the instructions and all ended well.
Thanks for your email. The replacement parts arrived without any damage, and fitting them plus the shutter installation proved relatively easy even for the big roller slightly over 3m in width. In hindsight I should have chosen one of the smaller openings I intend covering to get experience installing - but the huge benefit in less heat build up in the room with the covering was well worth the effort. I’d rate the website, installation video / instructions and delivery nine out of ten – partly because I never vote ten out of ten for anything!
The roller shutters arrived on time and were easily installed .the adjustment of the limit switches was a simple and quick. I will buy them again
All good Bob
I waited till we got some paint on the walls before I send you some pictures, Even with me switching things around so the roll was inside the wall ,, worked a treat. They look fantastic up and down… no problems at all.
Thank you very much, got exactly what I wanted to achieve.
Regards Stan van Beek
All went great. The delivery was no problem and the installation was easy. All in all an easy procedure and the owner is more than happy
Thank you for your time, business, and everything.
Please find attached pics, I did today.
What I found it takes some time to get experience, after that all flows perfect.
I would really recommend somfy motors.
The shutters arrived safely in Melbourne on Thursday afternoon, which was amazing service considering we only placed the order 3 days earlier on Monday. Following the instructions, the installation was straight forward and only took a couple of hours. The end result looks great and performs really well and we love the battery powered solution. Previously even using canvas blinds or shadecloth, both these rooms used to get very hot in the late afternoon sun. The shutters have made an amazing difference and both rooms are now remain cool and livable even on hot days. Thank you for the excellent service and a great product. Have attached some pix of the shutters.
Just wanted to say thank you for all your help and advise the shutters have
gone up perfectly without any problems and they look fantastic the quality of
the Oz roll shutters is fantastic and the turn around time from ordering to delivery
was sensational once again thank you for your advice and i can’t recommend your
company highly enough i will definitely be ordering more shutters in the near future
Thanks again for your time and patience. I have been more than impressed with your services and don't hesitate recommending you to my friends and family.
Ralph De Luise
These testimonials are from our customers who have bought
one of the four varieties from our range of roller shutters.