http://www.rollershutters.com.au/ "Keeping you cool, keeping you
warm, keeping you safe"


Client Testimonials Western Australia.

Yes got them all.
Install was straight forward.
About 45min each one.
Was quoted 3 hours to change a motor in one of the older shutters by a local shop. Only ½ hour job. Done it myself.
Regards, Lawrie

South Kalgoorlie
Western Australia 6430


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Hi Bob,

As you may know we have progressively been adding the roller shutters to all of our windows. Our initial reason was for fire risk however we have found them to be great all year round to a) keep the heat out/cool in (summer) b) keep the cold out/heat in (winter) c) lessen the sound from neighbours/dogs/storms. It has been surprising how little we need to turn on the air conditioners. Combining use of the shutters with ceiling fans and a sensible approach to closing up the house early on the forecast hot days has meant that our little castle stays comfortable during the day until it is time to open up after sundown. We feel quite secure at night as we can leave our windows and sliding doors open completely all night but the house remains secure by bring the shutters down to a point where no-one can easily get in. It helps too that our home faces the right direction (classic north facing) but everything needs to be looked at in the overall strategy.

The shutters have been easy to install. We discovered the best look was for a partial insert of the shutter header box into the eaves. It is possible to insert the header box to the point where little of its shows but after experimentation with the different looks we felt a 50% reveal gave the best look ie not too plain, not too big.

Best regards

Phil and Felicity Peter

Applecross
Western Australia 6153


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Hi Bob

The shutter arrived safely and in good order. The packaging was very good. The roller was exactly as per the dimensions requested. I greatly appreciated the phone instructions you gave on several occasions  which made the “manual” installation relatively easy. I would not hesitate to recommend your company to others.


Regards
Rick Verwoord

Rossmoyne
Western Australia 6148


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Hi Bob,

Thank you very much. Not only was the roller shutter delivered promptly the installation instructions on the website made installation a breeze. It works a treat. We will be ordering a couple more in the new year. Definitely worth a five star rating. 

Regards
Judith Bennett

Northcliffe
Western Australia 6262


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Hello Bob,

My roller shutter was received very quickly and has been installed. I am very happy with it. But, upon unpacking the roller shutter, there was a kink in the top of the main housing. This has obviously happened during transport. There was no obvious damage to the outside packaging, as I had the staff who took delivery check it carefully. I was able to bend and push the kink back to only a slight ripple. For the record, the delivery companies here aren't that good. As the head box is hidden from the public (installed internally), it isn't a big issue.

It might be worth mentioning on the website, that when picking left or right hand control, it is from behind the shutter (with the head box away from you). I made a mistake and picked the wrong side. Once again, not a big issue.

Justin

Port Hedland
Western Australia 6721


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Hi Bob, The installation went great.  This is our 3rd roller shutter from you.  So much quicker and cheaper to install yourself, than waiting 6 weeks for someone else to do at twice the price.  We love the battery operated version as easier to install and we like the fact these will still work in a power failure
Cheers Mark

South Bunbury
Western Australia 6230


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Hi Bob,


Roller shutters went in a treat. Very easy to instal with only a little help to support shutter in position by a second person. Controllers are very easy to instal and operate. Colour match was spot on for our existing shutters which were classic cream and the cream ones you supplied were exact. I will take some photos and forward to you in coming days.
Cheers Boyd

Boyd Colgan
President
Pinjarra Cricket Club Inc.

Coolup
Western Australia 6214


~~~~~~~

Hello Bob,
I must apologise for my failure to let you know the roller shutter arrived in double quick time which is a credit to your company.
Apart from a couple of minor hiccups which, with thought, I managed to overcome (an excellent learning curve!) .
When finances are readily available I will be purchasing more shutters and hopefully to finally install a bay window but not till I feel competent to complete the task. Previously had one professionally installed and was not pleased with the results (price and workmanship).
Thank you and I look forward to further dealings with your company.
Kind regards,
Ian Foster

West Lamington
Western Australia 6430


~~~~~~~

Hi Bob,

Thanks for the follow-up.

The shutters arrived fine and quickly.

I have successfully installed one of them, works a treat and am very happy with it. Next one should go up quicker, took a while to figure out how to do in-reveal cable run in double brick wall.

Will then look for solutions for rest of windows in house.

Cheers,
Kalevi.

Hilton
Western Australia 6163


~~~~~~~

Hello Bob,

Roller shutters arrived intact.

The blinds where very easy to install, and they look pretty good.
We’ve installed them on bedroom windows and WOW – how dark is the room when they are closed. (going to be great in summer).

Thank you
Peter and Vanessa Kelly

Geraldton
Western Australia 6530


~~~~~~~

Hi Bob


Just a quick note to reply to your email. Thanks for the follow up. The rollershutter arrived with no damage thanks to the way it was packed and crated. Installation went O/K and the wife is very happy with the color which suited the color of our kitchen.
We are so impressed that I am about to order another one.
Many thanks
Regards
Graeme Dayman

Merredin
Western Australia 6415


~~~~~~~

Hi Bob,


Everything went through as planned. The courier was so helpful, even though I miss the delivery on the first attempt but when I requested for the second delivery (as I don't have a trailer to load the shutter) they were so kind to grant it. With the installation, I never thought it was just as easy as following the instructions on your webpage. Now I can enjoy longer sleep during daytime as well as night time.

Thank you.

Kind regards,

Rey

Mt. Tarcoola
Western Australia 6530


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Hi Bob,
We live in Jandakot Western Australia which is not only the coldest suburb in the metro area but is also near the busiest airport in Australia! Because of the cold and airplane noise, we were looking at double glazing for our windows but the cost of these were staggering to say the least! Then a friend suggested roller shutters, and from you the were less than one quarter the price of double glazing. We bought only one shutter to try to ensure the quality and ease of fitment. As you are probably aware, it was only a couple of days before we ordered nine more. They are so easy to install both in the reveal and on the wall and the quality is great too! We have a mixture of both because we covered some doors and awning windows as well as sliding windows. The switches which control the shutters are also pleasant to look at. The house is now warmer in the winter and quieter thanks to you and you shutters. There is another benefit of your shutters. We already have heavy curtains to block the light, cold and sound, but it all (especially the light!) creeps in! The shutters have transformed my bedroom into complete darkness! I am sleeping better and can't wait till summer to see how late I can sleep and how cool the house will be.
Thank you Roller Shutters.com.au you have definitely Improved our lifestyle.

Rod

Jandakot
Western Australia 6164


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Dear Bob,

Thank you for your email.
The roller shutters arrived safely a while ago, my husband did the "mechanical" installation and we had to wait a couple of weeks for an electrician to do the electrical job.
All completed last weekend and it looks great.
The shutters work very well, not noisy at all and the windows look really nice. These were for the kids' bedrooms and they are very happy with the new additions.

Thank you very much.

I will try to take some photos and email them to you soon.

Regards,
Camelia

Landsdale
Western Australia 6065


~~~~~~~

Hi Bob

Your shutters arrived very soon after we placed our order and your personal and prompt service was very much appreciated. The shutters were very easy to install and they look great and work beautifully. We fitted the shutters to large windows on the top floor of our beach front house and I was concerned that they might rattle during strong winds. We are currently experiencing a storm with strong winds and there is no rattling and very little movement.

Regards,

We are very pleased with our purchase.

Thank you

Kerry

Warnbro
Western Australia 6169


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Hi Bob,

All went well with the installation, very impressed with the shutters, the motor is very quiet, I wouldn't hesitate to order again if I ever need any more shutters.
One suggestion, we have protruding window frames and no sill so we ordered the angles for the sides and the sill angle. We ordered the sill angle is as per the instructions with the angle flat side up, as we also have side angles if the sill was flipped upside down and an extra 24mm to the side rails, all the angles would have been the faced same way around the window and would be slightly neater. No biggie but if I was ordering again thats what I would do.

Regards,


Kim Heaver

Helena Valley
Western Australia 6056


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Hi Bob,

We have finished installing our roller shutters and are extremely happy with both the service from you and the end product.

Our orders were made,transported and delivered in, I can only say, super quick time.

Instructions on your web site, and couple of phone calls to yourself, made this an easy project for us to undertake. We saved ourselves around $1000.00 by self installation and know we have excellent shutters.

The shutters look good, they are great if you want filtered light or to block out all together.

From a security point of view, we feel shutters give us added protection from the ever growing home invasion problem.

I have attached a few photographs and would be happy to recommend Australian Online Roller Shutters.

Gosnells
Western Australia 6110


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Hi Bob,

So far I have purchased four roller shutters and intend on eventually doing the whole house.On average, delivery was within 7 days from time of purchase, which is very quick considering I live in WA.
You have provided such an easy to use and efficient service which is very hard to find these days, and the fact that it’s an auzzie product is very reassuring.
Installing the roller shutters was simple, and I’d rather do them myself than to have an apprentice install them only to have to clean up after them and fix their mess. I have and will definitely pass on your service to friends and family.

Thanks again.

Daniel Gaglia

Aubin Grove
Western Australia 6164


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Hi Bob,

Yes, thank you they arrived and look great.
The roller shutters look fantastic and keep the light and heat out for my husband on night shift plus adds value to our property while providing security. We're very happy with the price, quality and customer service we received plus how quick they arrived. We've recommended Australian Online Roller Shutters to all our family and friends across Australia.

Jessica

South Kalgoorlie
Western Australia 6430


~~~~~~~

Hi Bob

Your roller shutter has been installed over weekend and works OK.
The job took longer than anticipated as I did not make provision for clearance for in-reveal installation. Somehow I thought that you will take care of it. I just went over measuring instructions on your site and there it was to deduct 1 mm from the width. Well with the help of angle grinder I made it fit and I am happy. Next time I will know but for your future clients maybe make it stand out little bit more.
Regards
Janusz

Yangebup
Western Australia 6164


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Hey Bob,

Shutters came safely and promptly thank you! ;)

The driver even called me to tell me where he left them as I was not home.

They are up and installed and the sparky wired them in for me just a couple of days ago.

Again, like the old ones I got from you, they are fantastic. Look great, 90% sound proofing, 98% light blocking and they keep the rooms far cooler than any blinds/draps.

Thanks again fdor a great product, I look forward to buying more from you when I need them ;)

Leon Hewitt

Duncraig
Western Australia 6023


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Hello Bob,

Thank you very much for the roller shutter.
I am really happy with the quality and the finish of the shutter. Everything is neat and tidy and the colour matches my house.

Also, everything was properly packed and secured for transport. Thumbs up for the courier service as well as they were very easy to deal with.

As a cabinet maker and carpenter by trade I had no problem with the installation but even less experienced people shouldn’t have any issues with it. All the instructions are on your website and if you follow them step by step you’ll be fine.

Thank you again for your help and business and as soon as I have the money together I’ll order more shutters to complete the front of my house.

Thank you very much.

Kind regards
Andy Gutjahr

Thornlie
Western Australia 6108


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Hey Bob,

Simple install and looking great, the installation video was extremely helpful. Cut down on radiant heat as well as noise by about 40% immediately.
I will be ordering a few more shutters soon to complete the rest of the windows, no doubt I'll have them installed even quicker.

Thanks for your fast delivery and support when needed..!

Rgds,

Pete

Waikiki
Western Australia 6169


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Hi Bob

It worked like a charm!! Easy to install and good instructions. We love them, and the effect it have on reducing the heat is amazing. Bonus - it looks good as well.

Kind regards
Theunis

Rockinham
Western Australia 6169


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Hi Bob,

All went well with the install, and I am very happy with the end result! Certainly have referred friends and family, and will be doing more windows at my house as budget permits.

Certainly gets easier the more you do! Only suggestion to add is details of drilling the control cable for the IR install, we worked it out, but your ideas would be great!

Looking forward to more business

Justin Brennan

Wellard
Western Australia 6170


~~~~~~~

Hi Bob

They all installed and overall I am very happy.

The different type of adjustment on the larger of the three was not obvious from the online instructions but I was able to sort that out quickly.
I will think about photos after I have had a chance to refit new eave lining boards to the house as I have partially recessed my shutters into the roof space to clear the tops of the windows.

Cheers
Noel

Lynwood
Western Australia 6147


~~~~~~~

Hi Bob,

Installation was a doddle with the aid of your installation video.
Really happy with the quality, speed of manufacture and delivery.
I would certainly recommend your business.

best regards,

Jacky

Marybrook
Western Australia 6280


~~~~~~~

Hello Bob

Thanks for the extra 10mm hole covers. Delivery was prompt, installation went well with the help of my teenage sons and very impressed with the quality and the quietness of the motors. I will be ordering 3 more shutters soon.

Thanks for the excellent service.
Cheers
Gary Mulholland

Secret Harbour
Western Australia 6173


~~~~~~~

Hi Team

shutters arrived in very good time, I think I ordered them on a Monday and they were delivered by Friday morning as it turns out I was able to install them that afternoon without any problem. (with a little assistance from the boss) the boss was so pleased she posted a picture of the finished product on our Facebook page.

the shutters fitted perfectly and operated perfectly as well.
have since recommended them to others as a good option. could suggest a piece of paper showing installation instructions with the shutters in the box , may have helped.
overall a great service and easy to use (online ordering)
if you want comments to put on line

if your handy at doing anything you will be able to install these shutters , just get your measurements right and its very easy.

Regards
Rob Folland

Victoria Park
Western Australia 6100


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Hi Bob

Thanks for the email.

Yes the rollershutters arrived safely. I was very suprised at how quick they were made and posted to me. I think it was about a week all up.
The rollershutters look to be well made and good quaility. I have had no problems with them. The online ordering went smoothly as well.
I suppose I am an average handyman and I had no problem fitting them.
My only suggestion would be in the measuring up process.
I chose the inreveal type and had to grind away a little brickwork to get the headbox to fit. When measuring I think it would be best to place some sort of long straight edge onto the brickwork either side of window.
Then measure to the edge of that straight edge, top and bottom of window. This way any lumps and bumps on the brickwork would be taken into account.
In short, A1service and A1 product. Have already recommended and shown them to friends/family.
Sorry, have no photos.

thankyou

Warren

Hillarys
Western Australia 6025


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Hi Bob,

The shutters arrived 36 hours after you told me they were manufactured. Very impressive.
They are great. They are both on the second storey and having remote control is a wonderful asset. It is also good to have them in groups so with one push of a button selected shutters move together.

I would recommend the remote option

Thanks for all your prompt help

Kind regards

Lyndon Smith

Bull Creek
Western Australia 6149


~~~~~~~

Bob

Overall very happy with the service and product.

Guide and plugs arrived promptly, thanks.

Installation was OK. Wouldn’t call it simple.

1) Not easy getting the guides vertical when drilling into masonry, however managed it in the end using a laser level with vertical beam and laser distance meter.
2) Mounting the head unit was difficult. It sits on the guides and there is no clearance at the top of the window so you can’t lift it and drop into the guides. Had to attach the guides to the head unit and put all in place at once. 4 person job. Used half my swear quota on that one task
3) Electrical cable. I was expecting an exit hole out the back of the unit or the top so cable wouldn’t be visible. I put one in myself, a grommet as part of the kit for when drilling out the case would be useful.
4) Programming the remote. Your flow charts are excellent, well done. Worked a treat first time.
5) Initial operation. Ran up and down beautifully first time.

I reckon a little more instruction on the web or posted with the kit would be useful.

Service: Prior to purchase your response to e-mails and calls was very good. After purchase you always find out how good service is when something goes wrong. Your rapid replacement of the bent guide was very good. 10/10 for service.

Quality: All the components were the size requested and no issues with what was supplied versus ordered. The unit looks very good and operates quietly and smoothly.

Here’s some pictures

Cheers

John

Leeming
Western Australia 6149


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Hi Bob

Just to let you know I recieved the guides and extra slats that I needed to extend my shutters after I measured them short. Today I fitted the four extra slats on each shutter and they look ok. Everything is correct now and I hope to fit them at the weekend.

Thanks for your help.

Got around to installing the roller shutters this long weekend thought I would send our before and after pics. Very happy with them.

Thank you so much for all your help.

Mark Kurz

Ridgewood
Western Australia 6030


~~~~~~~

Hi

Your service is excellent the best we have dealt With

Helen Scott

Muchea
Western Australia 6501


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Hi Bob,

Thanks for your efficient service. I ordered the shutters on wednesday afternoon and they were delivered the next tuesday afternoon, excellent job !! The small problem I had with one shutter that was catching and stopping , I sprayed with Nulon Ezi-Glide silicone and it hasn't missed a beat since . Thanks again.

Regards

Les Saxey

Busselton
Western Australia 6280


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Hi Bob,

Thanks for your email, and thanks for the excellent service. I would highly recommend your shutters to anyone, and I had no trouble with the installation. The shutter is well made and looks great, and you had it built and sent to me in Perth quicker than I could have had it done locally!
I will send a photo shortly to "show off" my new barbecue area which is protected by the shutter.

regards

Trevor

Willetton
Western Australia 6155


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Hi Bob,

Once I had installed the first of the four rollershutters (in-reveal configuration), the other three went much faster. Overall the installation is very easy and is much faster than I expected. The rollershutters arrived well packed and in good order. The only problem I had (which you helped me to resolve) was the two plastic stoppers that broke in transit. I've now installed all four and am very satisfied with your product quality and ease of installation.

Best regards,

Deon

Currambine
Western Australia 6028


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Hi Bob

All went well with the roller shutter, I installed it myself, it looks and works great. Especially good for us as there was no one local in town who could supply us with anything. Found the web site excellent with the up front price and helpful installation information. Postage was fast (no damage to shutter) and I appreciated the courtesy phone call after order.

Would just say to be careful with 'in reveal' measurements on brick, mine was great but could easily go wrong.

Thanks
Anthony Johnston

Kalgoorlie
Western Australia 6430


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Hi Bob

Just to let you know I have bought and installed myself, two roller shutters form your website. The service i received from you regarding communication and delivery time were outstanding.

I ordered the shutters online on a Sunday afternoon. The shutters were made and delivered to my front door on Friday that week ( I live in Perth!!!) That is incredible service.

I installed the shutters in that weekend which took me about 1 hour to install (easy on line video and instructions) As i am an electrician i also installed the supplied switch which took a further 45 min.

The shutter worked and still works flawlessly. The quality of the unit is of a high standard I have since bought another and will be ordering another three.

Thank you for excellent service and a quality product I will highly recommend your company to family and friends

Paul Arnett

Perth
Western Australia 6028


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Morning Bob, both shutters up and running and look great. Thanks for all your help they have certainly made a difference. I’m a shift worker so during the day the bedroom is is now cool and pitch black “AWESOME”. I just wish i had have got them years ago, best money i have ever spent. Thanks again. I’ll send off a couple of photos soon.

All the best Chris.

Eaton
Western Australia 6232


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Hi Bob and thanks for the email.

The roller shutters arrived safe and sound about a week and a half after ordering them. Fitting was a breeze and they look and work great. I have attached a couple of pictures for you to see. We are that impressed with the shutters that we will be getting more for the rest of the house!

Cheers and thanks

David Williams

Safety Bay
Western Australia 6169


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Hi Bob,

Delivery was well within the expected time frame. And the product was delivered in excellent condition with a great deal of careful packing. ;)

Installation, as you said, was a little slow at first as I was trying to work out the best way to proceed. Once I worked that out the second went up extremely quickly. I even managed to get both installed on my own with the help of some trusty electrical tape to hold the railings on while I stood them up. ;)

Biggest problem was probably the brick work. Although the measurements I sent through were accurate, some bricks protruded further than others so my father in law was kind enough to come round with his angle grinder and sort that out. ;)

All in all, I would not hesitate to recommend you to friends and family and look forward to using your company again, if I can convince my wife to let me do the front of the house. ;)

Alll the best Bob and thanks for your almost 24/7 support service!!

Leon Hewitt

Hocking
Western Australia 6065


~~~~~~~

Hi Bob

The shutters arrived in great time much sooner than I was expecting, absolutely fantastic service cant thank you enough I installed both shutters in around 1 hour installation was a breeze, both shutters fitted perfectly and work a treat

Thanks Again
Troy Rowe

Ballajura
Western Australia 6066


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Hi Bob,

Thanks. Received shutter very quickly. Size and colour all correct.

Installation went OK.

Because of cable length and connections already made, most time consuming part was withdrawing excess cable back to be flush with inside wall.

All working well.

Regards

Wayne Loughton

Ocean Reef
Western Australia 6027


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Hi Bob,
the installation of my first shutter yesterday went quite well, I'm really happy with the look and quality of the roller shutters, and they made an instant difference in the 35 degree heat yesterday afternoon.
Thanks.

regards, Michael Hoar

Bridgetown Medical Centre
Western Australia 6255


~~~~~~~

Hi Bob,
Well, we just had the hottest day this year in Perth (38C) and boy did the new rollershutters work a treat exactly like your site promotes they will.
I had for a long time wondered "how much do these things cost" and I was very reluctant to call anyone because I hate all that sales crap. Then one day I was at my local shopping centre and I gave in. They took my details and then a call to verify then phoned me to verify the appointment and they wanted to make sure that my wife would be there. So I thought this is a very efficient company (am I aloud to mention the company XXXXX) So out they came, salesman arrives and I will admit right on time then the sales pitch. By the end of it, 1 hour later I felt like I could just about melt the aluminium and make my own
But then the big moment lets measure the windows. I only had two windows to measure but the result was rather astounding. I sort of thought about a few thousand dollars but when it came in at $4700 I thought I wasn't installing a roller shutter more like a roller door!
Anyway I said that the shopping centre promotion said buy two get one free so the salesman said OK I will give you 30% off. Then if I put their sign out the front for I can't remember how many weeks like 6 months or something, then I would get another big discount I really started to become uneasy. So when I took exception to his discounts for the two windows and ask him to leave he rang his head manager who offered further discounts down to $2600. When I told them I thought their discounted calculation of about $1500 was more what I thought roller shutters should be worth I got a rather indigent reply from both the manager on the phone and the salesman and the meeting ended in mutual disgust.
After I removed the salesman and his samples I though try Goggle and that's when I realised I was not being unrealistic with my cost estimate and with a little additional freight to W.A from your factory I was right on the money. Measured up in accordance with your online video instructions and had no hesitation in ordering my new rollershutters and paying over the Internet because of the huge saving. Your Paypal facility is also very convenient. I would have to admit that paying this rather large amount over the Internet was a bit scary but the end result has been fantastic. I would also have to commend you Bob on your prompt replies and helpful hints on any question ask from, delivery times to installation hints.
O' I forgot to mention that the company that visited me stated that part of their discount conditions were that we promote their product to family and friend but were not aloud to tell them the price. Wonder why?


Craig Whiteside

Wanneroo
Western Australia 6065


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Hi Bob

The delivery turned up Friday afternoon I even had time to fit the smaller of the three before we called it a day, the next day we had the other two up in three hours so its all good at this end so far.

Thanks very much for the service

Cheers Rob Dawes

Eaton
Western Australia 6232


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These testimonials are from our customers who have bought one of the four varieties from our range of roller shutters.
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securityrollershutters.com.au
commercialrollershutters.com.au
cyclonerollershutters.com.au